HOTEL GENERAL MANAGER (Microtel Macedon)

Indus Hospitality Group; Macedon (NY); On-site; USD 70,000 - 120,000; Full time

Job summary

Indus Hospitality Group is seeking a Hotel General Manager to oversee all operations, ensuring high service standards and guest satisfaction. The ideal candidate will have 3-5 years of relevant experience, strong leadership abilities, and a focus on financial management. Join a dynamic environment that fosters professional growth and teamwork.

Qualifications

• 3-5 years of relevant experience or training.
• A Bachelor's degree is preferred or equivalent experience.

Responsibilities

• Oversee all hotel operations, ensuring guest satisfaction and service standards.
• Manage the hotel budget to meet financial goals.
• Lead, train, and mentor staff, ensuring policy adherence.

Skills

Leadership

Financial Management

Communication

Customer Service

Sales Strategy

Education

Bachelor's degree preferred

Job description

Summary

The Hotel General Manager oversees all hotel operations, ensuring guest satisfaction, high service standards, cleanliness, and hospitality. Responsibilities include managing daily operations, supervising staff, financial management, compliance, and strategic planning to enhance profitability and reputation.

Essential Duties and Responsibilities

• Lead, train, and mentor staff, ensuring adherence to policies and procedures.
• Implement and support owner and brand initiatives.
• Monitor guest satisfaction through direct feedback and surveys.
• Promote the hotel and company actively.
• Develop sales strategies and action plans.
• Build positive relationships with guests, vendors, and partners.
• Conduct property inspections to maintain standards.
• Address inquiries about hotel policies and services.
• Ensure compliance with applicable laws and regulations.
• Manage the hotel budget to meet financial goals.
• Maintain effective communication among staff.
• Handle administrative tasks such as inventory, payroll, and purchasing.
• Keep accurate records and files.
• Provide information on hotel services and hours.
• Ensure cleanliness and proper operation of all hotel areas and fixtures.

Qualifications

3-5 years of relevant experience or training; Bachelor's degree preferred or equivalent experience.

Physical Demands

Ability to lift/move up to 25 pounds.

Work Environment

Exposure to odors, chemicals, dust, and weather; moderate noise; open to the public.

Why Join Indus Hospitality Group?

We offer a dynamic, growth-oriented environment that values innovation, collaboration, and professional development. Join us to be part of a supportive culture that recognizes your contributions and helps you grow your career.