Hotel General Manager

Wingate by Wyndham Erie; South Kearsarge (PA); On-site; USD 50,000 - 70,000; Full time

Job summary

A hospitality company in Pennsylvania is seeking a Hotel General Manager to oversee operations and ensure exceptional guest experiences. The ideal candidate should have strong leadership abilities, excellent communication skills, and a commitment to customer service. Responsibilities include managing hotel operations, leading marketing efforts, and fostering employee growth. Salary ranges from $50,000 to $70,000.

Qualifications

• Previous experience as a General Manager or Assistant General Manager.
• Strong organizational skills and attention to detail.
• Professional demeanor with excellent guest service skills.

Responsibilities

• Oversee all hotel operations to maximize revenue and guest satisfaction.
• Lead marketing efforts to drive occupancy.
• Hire, train, and motivate employees.

Skills

Leadership

Communication

Time Management

Organizational Skills

Customer Service

Job description

Hotel General Manager

We are seeking a dedicated Hotel General Manager to oversee operations and ensure an exceptional guest experience. The ideal candidate is a strong leader who thrives in hospitality, possesses excellent communication, time management, and organizational skills, and is committed to delivering outstanding customer service.

Compensation Rate: $50,000 to $70,000 Salary

Key Responsibilities:

• Oversee all hotel operations to maximize revenue, guest satisfaction, and brand standards compliance.
• Lead marketing and advertising efforts to drive occupancy and revenue.
• Develop and maintain positive relationships within the local community.
• Manage inventory, record-keeping, and ensure budgeted cost controls.
• Hire, train, and motivate employees while fostering teamwork and growth.
• Handle guest, employee, and property issues professionally.
• Be available for on-call responsibilities and emergency coverage.
• Maintain compliance with federal, state, and local regulations.
• Ensure all required reports on revenue, expenses, and operations are submitted timely.

Essential Skills & Qualifications:

• Previous experience as a General Manager or Assistant General Manager.
• Ability to lead, delegate, and resolve conflicts professionally.
• Strong organizational skills and attention to detail.
• Ability to work independently with minimal supervision.
• Professional demeanor with excellent guest service skills.
• Must meet property grooming standards.
• Willingness to work all shifts as needed, including weekends and holidays.