Hotel General Manager

Level Five Painting, LLC; Fort Smith (AR); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading hotel management company is looking for a General Manager to oversee operations and uphold high brand standards at their location in Fort Smith, Arkansas. The role includes managing a team, maintaining quality and service levels, and driving sales through proactive engagement with guests and clients. This position requires a dedicated professional with several years of experience in hotel management and strong leadership skills.

Qualifications

• 3-5 years experience as a General Manager in a hotel.
• Knowledge of hotel operations and basic accounting.

Responsibilities

• Oversee daily hotel operations and manage a team of 6-10 employees.
• Engage with clients and participate in sales efforts.
• Ensure compliance with relevant laws and regulations.

Skills

Sales and marketing knowledge

Customer service

Team management

Basic accounting

Job description

EARN A MONTHLY SALES COMMISSION! This is a hands-on hospitality management role where you will have full responsibility for maintaining the hotel’s high brand standards of excellence.

The General Manager oversees the hotel's daily operations, manages a team of 6-10 employees, and ensures that quality, cleanliness, and guest service standards are met consistently. You will take full ownership of your hotel to ensure profitability and guest satisfaction. Key duties include:

1. Providing a positive and memorable guest experience.
2. Participating in sales efforts by engaging with key accounts, meeting potential and current clients, and actively selling rooms.
3. Conducting property walks to identify repairs and housekeeping needs.
4. Selecting, training, and managing your team.
5. Handling P&L responsibilities to ensure profitability.
6. Implementing maintenance schedules, payroll, and inventory control policies.
7. Delivering high-quality customer service and managing vendor relationships.
8. Ensuring compliance with all relevant laws and regulations, including OSHA, EEOC, Wage & Hour, and health laws.

Qualifications include:

• Three to five years of experience as a General Manager in a limited-service hotel.
• Knowledge of basic accounting and hotel front desk operations.
• Understanding of hotel operations including sales, marketing, security, safety, HR, budget forecasting, quality assurance, hotel law, and long-range planning.

J&P Hospitality/Asset Management is an equal opportunity employer and does not discriminate based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability, or veteran status.