Hotel Front Office Host

Hyatt Regency Dfw; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Hotel room discounts

Paid time off (PTO)

401(k) Match

Medical, dental, vision insurance

Tuition reimbursement

Transit pass

Free meals

Career growth

Job summary

Hyatt Hotels Corporation is seeking a Front Office Host to welcome guests, manage registrations and convey hotel services. You will play a visible role in shaping the guest experience while handling inquiries and payments with a courteous approach.

The position supports flexible shifts including mornings, afternoons and evenings, and prior hotel or customer service experience is preferred to excel in a fast-paced setting. Join a team focused on outstanding service and guest satisfaction.

Qualifications

• 1 year hotel experience or customer service experience preferred.
• Excellent verbal and written communication skills.
• Ability to stand for extended periods in a fast-paced environment.

Responsibilities

• Register guests and communicate hotel services and promotions.
• Handle guest inquiries and payments.
• Provide friendly, attentive service and help create a positive guest experience.

Skills

Guest services

Communication skills

Multi-tasking

Computer skills

Flexible schedule

Customer service

Stand for long periods

Tools

Point-of-sale systems

Job description

Close Inclusive Collection Job Postings Notification

\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.\"

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Front Office Hosts are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time.
• Preferred candidates will be able to work a flexible schedule of mornings, afternoons, and evening shifts on any day including weekdays, weekends and holidays.
• Preferred candidates will have at least 1 year of hotel experience or customer service related experience.
• Must possess strong computer and multi-tasking skills.

Benefits Include:

• Complimentary & Discounted Hyatt Hotel Rooms
• Paid Time Off (PTO)
• 401(k) Match
• Medical, Dental, Vision Insurance after 30 days of employment
• Tuition Reimbursement
• Free Annual VIA Bus Pass/Discounted Daily Parking
• Free Meals Provided in Employee Cafeteria
• Opportunities for Career Growth

\"All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.\"

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