Hotel Front Desk Night Auditor

Bighornlaw; Village of Hilton (NY); On-site; USD 10,000 - 60,000; Full time

Job description

Homewood Suites by Hilton Florence • Florence, KY, US

Posted 16 days ago

Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

Responsibilities

1. Perform additional bookkeeping, administrative, and accounting procedures as required.
2. Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages.
3. Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
4. Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required.
5. Ensure all guests feel they are having an exceptional experience at the property.

Qualifications

1. Proficiency with computers is required; experience with reservation and accounting software is desired.
2. Outstanding communication skills and excellent customer service skills are required.
3. Requires a flexible schedule that allows for overnight shift hours.
4. Diploma or equivalent from high school is required; some college is desired.
5. Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required.

Compensation

$13 - $14.50 hourly based on experience.

About Homewood Suites by Hilton Florence

Founded in 2005, Rolling Hills Hospitality operates 15 hotel properties with a central focus on exceeding the expectations of its guests. Rolling Hills Hospitality has positioned itself as one of the premier hotel development and management firms in the region by embodying high operational standards while achieving a simplicity that can be applied to any business model. Through our management agreements, we are responsible for hiring, training, and leading over 300 employees throughout the Ohio Valley. Rolling Hills Hospitality currently maintains upstanding relationships with the nation’s top hotel companies, including Marriott, Hilton, IHG, and Hyatt. Built on the principle of 'if we take care of our employees then our employees will take care of our guests,' our goal is to create a fun working environment for our employees so that we are positioned for growth and excitement for years to come.