Hotel Front Desk Night Auditor

Bighornlaw; Kansas City (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

A prominent hotel is seeking a night auditor to enhance guest experiences while managing financial details and providing excellent customer service. Ideal for those looking to begin a career in hospitality, this role offers the chance to grow within the industry. No prior hotel experience is necessary, but guest service experience is a plus.

Qualifications

• Proficiency with computers is required.
• Previous hotel front desk or guest services experience preferred.
• Flexible hours required for overnight shift.

Responsibilities

• Prepare and distribute daily, weekly, and monthly reports.
• Execute front desk duties like processing reservations and check-ins.
• Reconcile all credit card transactions and financial records.

Skills

Attention to financial details

Customer service

Communications

Education

High school diploma or equivalent

Some college

Tools

Reservation software

Accounting software

Job description

Fairfield Inn by Marriott Kansas City Downtown/Union Hill • Kansas City , MO , US

Posted a month ago

Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

Responsibilities

• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Complete additional bookkeeping, administrative, and accounting procedures as requested
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
• Ensure all guests feel they are having an exceptional experience at the property

Qualifications

• Proficiency with computers is required; experience with reservation and accounting software is desired
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
• High school diploma or equivalent required; some college preferred
• Great communications. and excellent customer service skills are required
• Overnight shift; requires flexible hours

Compensation

15 - 17 hourly

About Fairfield Inn by Marriott Kansas City Downtown/Union Hill

Fairfield Inn and Suites in Kansas City Downtown Union Hill will put you in the middle of all the fun and excitement this area has to offer. In a historic neighborhood just minutes from Country Club Plaza, Crown Center, and Westport, our hotel is the ideal location whether you are visiting for business or leisure.

Make yourself at home in one of our spacious guest rooms featuring free high-speed Internet,a 37-inch flat-screen TV, a microwave, and a mini-refrigerator. Rise and shine with our free breakfast. Keep up with work in our full-service business center with faxing and printing capabilities or enjoy a dip in our indoor heated pool.