Hotel F&B Attendant — Guest Experience Hero

Drury Hotels; Albuquerque (NM); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Hotel discounts

Free room nights

Health benefits

Job summary

Drury Inns & Suites in Albuquerque is seeking a hospitality team member to support the 5:30 p.m. Kickback service, ensuring a clean kitchen and lobby, and maintaining strong food safety and guest service standards.

You will help stock supplies, answer guest questions, and promote Drury culture through friendly service. Starting base pay is $17.15 per hour with quarterly bonus potential up to $3,200 annually.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests and creating a happy, comfortable atmosphere.
• Ability to speak and receive direction (written and verbal) in English.

Responsibilities

• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Skills

Hotel knowledge

Inventory management

Guest service

English communication

Job description

Drury Inns & Suites in Albuquerque is seeking a hospitality team member to support the 5:30 p.m. Kickback service, ensuring a clean kitchen and lobby, and maintaining strong food safety and guest service standards.

You will help stock supplies, answer guest questions, and promote Drury culture through friendly service. Starting base pay is $17.15 per hour with quarterly bonus potential up to $3,200 annually.