Hotel Executive Housekeeper

McKibbon Hospitality; Gainesville (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

Residence Inn by Marriott Gainesville is seeking an Executive Housekeeper to lead the hotel’s housekeeping team and partner with property leadership to meet business goals.

The role focuses on maintaining high cleanliness standards, supervising associates, and driving guest satisfaction while ensuring safety and regulatory compliance across all areas of the property.

Qualifications

• Experience leading hotel housekeeping teams and ensuring quality standards.
• Minimum of 3 years in a hotel manager/supervisor role preferred.
• Experience with major brands such as Marriott, Hilton, or Hyatt is highly desirable.
• Knowledge of local and state compliance laws is required.

Responsibilities

• Oversee the housekeeping department and ensure guest rooms, public areas, and facilities meet high-quality standards.
• Collaborate with Assistant General Manager and General Manager to achieve business goals.
• Lead, motivate, train, and develop associates to deliver exceptional service and retention.
• Coordinate with front desk to ensure rooms are ready for check-in and address guest requests.
• Monitor safety, security, and compliance across the department.

Skills

Housekeeping leadership

Staff training

Guest satisfaction

Safety & compliance

Job description

Hotel Executive Housekeeper | Residence Inn by Marriott# Hotel Executive HousekeeperResidence Inn by MarriottResidence Inn Gainesville GA## Job DescriptionWhat Makes a McKibbon Executive Housekeeper?As a key member of the property leadership team, the Executive Housekeeper works closely with the Assistant General Manager and the General Manager to guide the total operations of the property’s housekeeping team. Reporting to the Assistant General Manager, the Executive Housekeeper is responsible for maintaining the highest level of ethical leadership to lead the department to achieve its business goals while embodying *McKibbon’s Guiding Principles.*A Day in the Life:* Executive Housekeeper is responsible for overseeing the housekeeping department, ensuring that all guest rooms, public areas, and facilities within the hotel are clean, well-maintained, and meet high-quality standards.* Responsible for assisting with the overall performance of the property’s housekeeping department including *(but not limited to)* guest satisfaction, brand quality assurance, budget, and labor.* Ensure that all cleaning supplies are company approved, and equipment is well-maintained and available as needed* Lead, manage and motivate associates with positive engagement to deliver high level of service, guest satisfaction and associate retention.* Execute the housekeeping training of all associates as it relates to brand and company standards to maximize revenue and maintain superior service.* Responsible for maintaining compliance and staying up to date on new initiatives for the brand and company.* You will maintain positive relationships with associates to drive associate satisfaction.* Monitor and ensure that safety and security standards are being maintained.* Support guest experience and satisfaction.* Conduct regular inspections of guest rooms, public spaces and back-of-house areas to ensure cleanliness and quality standards are consistently met.* Coordinate with the front desk to ensure rooms are ready for check-in and respond to guest requests.* Report to maintenance any needed room repairs or issues in a timely manner using the tools provided.* Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression.Requirements:* Previous housekeeping experience within a hotel.* 3 years’ minimum experience in a hotel manager/supervisor position (highly desired).* Experience working with major brands like Marriot, Hilton, or Hyatt (highly desired).* Knowledge of local and state compliance laws.