Hotel Earl - Evening Front Desk Associate

Hotel Investment Services; Charlevoix (MI); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated individual for their Guest Services department at a premier boutique hotel. This seasonal position is perfect for those looking to gain experience in hospitality while enjoying the vibrant summer atmosphere of Charlevoix. Responsibilities include assisting guests with reservations, ensuring a welcoming environment, and providing local insights. Ideal candidates are dependable, detail-oriented, and thrive in a fast-paced setting. Join a team that values excellent service and creates memorable experiences for guests in a charming location.

Qualifications

• Previous experience in a hotel or service-oriented role is preferred.
• Dependable and detail-oriented with strong communication skills.

Responsibilities

• Assist guests with reservations and check-in/check-out processes.
• Maintain cleanliness in lobby and public spaces.
• Provide information about the hotel and Charlevoix.

Skills

Customer Service

Communication Skills

Dependability

Detail-oriented

Education

High School Diploma

Job description

Career Opportunities with Hotel Investment Services

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Become part of the team at Hotel Earl, Charlevoix's premier boutique hotel!

We are looking for a hardworking, dependable and detail-oriented person to work in our Guest Services department. This position is seasonal but may have the potential to turn into year round based on business needs.

This position would be great for somebody who is visiting Charlevoix for the summer season, a high school student looking for a summer position or somebody who is just looking for a part time job.

Previous experience at a hotel or in another service-oriented role is preferred, but we are happy to teach the right candidate.

Job Duties

• Assist guests in making reservations, guide them through the check-in/check out process, and address any needs that arise during their stay.
• Light cleaning of the lobby and public spaces to help out our housekeeping department as needed.
• Assisting with setting up and tearing down our light breakfast buffet.
• Be an enthusiastic guide to Hotel Earl and Charlevoix, offering guests information about the hotel and surrounding area and suggesting things to do and places to visit.
• Communicate in a clear and friendly manner with guests and co-workers.
• Work as part of a team, with a focus on anticipating needs and creating a memorable visit for our guests.

* * *

Hotel Earl is managed by Hotel Investment Services, Inc.

This Job Is Ideal for Someone Who Is:

• Dependable -- more reliable than spontaneous
• People-oriented -- enjoys interacting with people and working on group projects
• Detail-oriented -- would rather focus on the details of work than the bigger picture
• Works well under pressure -- Charlevoix is a summer driven town and the ideal person would be able to handle peak check in/check out times while still providing excellent service.