Hotel Dual Property General Manager

Bighornlaw; Cleveland (OH); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading hotel group is seeking a Dual Property General Manager for their Cleveland locations. The ideal candidate will have extensive experience in hospitality management, focusing on guest satisfaction and team leadership. Responsibilities include developing marketing strategies, managing staff, and ensuring high service quality. If you thrive in a dynamic environment and are ready for a challenge, apply now!

Qualifications

• 5+ years experience in hospitality management required.
• Strong emphasis on guest-first approach and exceptional service.

Responsibilities

• Develop marketing strategies to promote hotel services.
• Guide department leaders in achieving goals and objectives.
• Create budgets to maximize profit while ensuring guest satisfaction.

Skills

Leadership

Customer Service

Problem Solving

Communication

Organizational Skills

Education

High School Diploma or GED

Degree in Hospitality

Job description

GF Hotels & Resorts has an exciting opportunity to join our team as a Dual Property General Manager for the Courtyard by Marriott Cleveland Westlake and Townplace Suites by Marriott Cleveland Westlake.

Do you flourish in a fast-paced atmosphere where you can demonstrate your leadership abilities? If this is the case, we have an excellent opportunity for you as our next dual general manager. Our busy hotel requires a creative thinker who can introduce new ideas to increase revenue and establish customer relationships to encourage repeat business. You will not only lead our team, but you will also need to provide the best service to our guests.

Day-to-day duties will involve hiring new employees, training them, managing all hotel departments, and guaranteeing outstanding guest satisfaction. Our ideal candidate has 5 or more years of experience leading a hotel or hospitality team and is dedicated to providing our customers with a 5-star experience. Apply now if you're ready for a new challenge!

Responsibilities

• Spearhead and develop an effective marketing strategy to promote the hotel services and other offerings
• Empower hotel staff to excel in superior guest service to drive financial success through strong leadership and creative operational strategies
• Guide the leaders of each hotel department in developing goals, objectives, and a plan of action for achieving them
• Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services
• Enhance the hotel's reputation for quality by inspecting the cleanliness and upkeep of the rooms, public areas, and surrounding grounds

Qualifications

• Marriott experience required
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• This position requires a high school diploma or equivalent GED; degree in hospitality or related field of study preferred
• A proven record of experience managing a team, preferably in the hospitality field, is required
• Must have at least 5 or more years of experience in the hospitality field
• Exhibit excellent organizational, communication, and problem-solving abilities