Hotel Director of Sales

NCG Hospitality; Glendale (AZ); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Worldwide hotel discounts

Referral and incentive programs

Volunteer hours & appreciation events

Job summary

Glendale Westgate Hilton Properties, part of NCG Hospitality, is seeking a Hotel Director of Sales to lead the sales team and drive revenue growth across group and catering markets. You will align pricing, forecasting, and strategy with senior leadership to strengthen market position within the upscale hotel segment.

Expect mentorship, professional development, and a culture built on Growth, Fun, Trust, and Responsibility as you guide performance and guest experience at a top-rated workplace.

Qualifications

• Bachelor’s degree in Business, Marketing or Hospitality preferred.
• Minimum 4 years in sales, group catering events or equivalent with supervision experience.
• Experience leading a sales team and achieving revenue goals.

Responsibilities

• Lead, train, and manage the property’s sales team across direct sales, business development, and account management.
• Develop strategic plans to win group and catering business and maximize profitability.
• Collaborate with Revenue Management and GM to optimize pricing, forecasting, and inventory.

Skills

Leadership

Sales Management

Group/Catering Sales

CRM (Delphi)

Budgeting

Contract Negotiation

Education

Bachelor's degree in Business/Marketing/Hospitality

Tools

Delphi CRM

Job description

Join a 2026 USA Today Top Workplace Winner! Hotel Director of Sales position is more than a leadership role, it's an opportunity to make a meaningful impact on people, performance, and the guest experience. At Glendale Westgate Hilton Properties. you'll have the chance to lead with purpose, inspire your team, and contribute to the success of a growing organization. We believe great leaders are developed, not just hired, which is why we invest in your growth through mentorship, professional development, and the resources needed to succeed, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive and engaging culture we've built, which has contributed to our award-winning workplace recognition. As a member of our leadership team, you'll play a key role in fostering that culture, empowering team members, and helping everyone connect their daily contributions to the overall success of Glendale Westgate Hilton Properties.

• Bonus earning potential of 30% and opportunity for five payouts a year!!

Additional monetary rewards and recognition Everyone Refers : An Internal referral program where sales professionals may earn up to 5% for qualified leads

Sales Premier Club : A well-structured incentive program acknowledging top-performing salespeople's hard work and dedication. Each year, one sales professional is named the winner and earns a bonus and bragging rights!

How You’ll Make An Impact

Lead, train, and manage the property’s sales team in all sales-related functions, including direct sales, business development, account management, and administrative follow-up. You'll play a key role in achieving and exceeding property revenue goals, particularly in group and catering sales while strengthening the property's position within the competitive market.

Strategic Planning & Market Analysis

• Analyze market trends and the competitive landscape to strategically position the property for group business success
• Monitor and adjust the business mix to align with market demand and maximize profitability
• Maintain and update sales reports, KPIs, and the property's Sales & Marketing Plan

Business Development & Revenue Growth

• Develop and grow key segments including corporate, group, SMERF, weddings, leisure, and association business
• Lead new business development efforts while strengthening engagement with existing accounts
• Collaborate with Revenue Management and the GM to optimize pricing, forecasting, and inventory management

Sales Execution & Performance

• Achieve or exceed individual and team sales goals, ensuring alignment with budgeted targets
• Allocate time effectively across selling, networking, marketing, and administrative responsibilities
• Focus on driving group business through tailored strategies, effective contract negotiation, and strategic promotions

To Be Successful In This Role, You’ll Bring

• Bachelor’s Degree in Business, Marketing or Hospitality preferred
• Supervisory experience required
• 4 years’ experience in sales, group catering events or like employment with management experience
• Effective people management and staff development experience
• Experience with sales-based CRM applications (Delphi etc.)
• Ability to work effectively under pressure and meet established goals & objectives
• Planning, organizing and effective time management skills

Why You’ll Love Working Here

Career Growth

• Personalized career development and advancement opportunities
• Leadership training, mentorship, and educational assistance
• Opportunities to grow across 35 hotels and our Corporate Office

Team Member Perks

• Worldwide hotel discounts and complimentary stays at NCG Hospitality-managed hotels
• Referral and incentive programs to earn additional rewards
• Paid Volunteer Hours, recognition programs, and appreciation events

Health & Wellness

• Medical, dental, and vision coverage
• Paid Time Off, Paid Sick Time, and Employee Assistance Program
• HSA/FSA options, telehealth, wellness benefits, and more

Financial Benefits

• Competitive pay with same-day pay options
• 401(k) with generous company match
• Performance bonuses for eligible positions