Hotel Chief Engineer

Hyatt Hotels Corporation; Irmo, Northern (SC, KY); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Grand Hyatt San Francisco seeks a seasoned Chief Engineer to lead the maintenance and grounds teams, ensuring exceptional guest comfort and high-quality standards across all areas of the hotel.

You will manage budgets, coordinate renovations, supervise 10+ staff, ensure OSHA compliance, and drive reliable service in guest rooms and public spaces.

Qualifications

• High school diploma or GED required; college degree preferred in Hospitality or related field.
• Minimum 5 years in a supervisory or management role overseeing maintenance teams.
• Experience supervising 10+ maintenance associates.
• Ability to anticipate customer needs and multitask efficiently.

Responsibilities

• Plan, organize and monitor the maintenance team daily to ensure high quality standards.
• Recruit, train, coach and counsel maintenance and grounds staff; ensure regulatory compliance.
• Develop and manage programs for operation and maintenance of guest rooms, areas and equipment; oversee safety training.
• Manage maintenance budgets, inventory controls and cost forecasts.
• Coordinate renovation bidding, define scope and oversee contractors for quality outcomes.
• Interact with contractors, maintain records, and invoice for special projects.
• Monitor time and attendance to prevent payroll errors and overtime.
• Demonstrate leadership to inspire the team and uphold service standards.
• Ensure adherence to safety policies and OSHA regulations.
• Answer calls from housekeeping, front desk, and guests; liaise with homeowners services as needed.

Skills

Leadership

Communication

Budgeting

Time management

OSHA knowledge

Multitasking

Interpersonal skills

Documentation

Education

High school diploma or GED

College degree in Hospitality or related field (preferred)

Tools

Rooms management systems

Job description

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Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. You will find your work rewarding as YOU make the difference to each of our guests. This is a place where friendships blossom and careers soar. As a company, we continue to grow, and we hope you’ll grow with us.

Responsibilities of the Chief Engineer

Plan, organize, and monitor the work of the maintenance team members (including the grounds team) daily to ensure compliance with our high-quality standards, which requires continuous visual inspections of guest rooms, public areas, and back of the house areas.

• Communicate effectively, both verbally and in writing, to provide clear direction to team members. Recruits (hires), trains, coaches and counsels maintenance and grounds team members, following company, state, and federal regulations.
• Performs reviews of the maintenance team; manages and motivates maintenance management team in the administration of their duties.
• Develop, implement and manage programs for the operation and maintenance of all guest rooms, associate areas, equipment, physical structures and landscaping. Ensure all emergency procedures are trained and implemented.
• Manages finances of maintenance operations including budget and inventory controls. Controls expenditures, labor, supplies, etc. in relation to resort financial forecasts and budget. Maintain systems and controls to provide adequate supplies for efficient operations of the department.
• Coordinate renovation bidding, define the cost and scope of the project and oversee the general contractor and subcontractors to ensure quality work is performed.
• Work with contractors and maintain records on special projects.
• Invoice special projects and act as liaison between subcontractors and management
• Monitors daily Time and Attendance of staff to prevent any mistakes with payroll and to avoid any overtime for the department.
• Demonstrate positive leadership characteristics which inspire team members to exceed standards, and promote team empowerment.
• Service metrics responsibility related to areas of control (i.e. – guest service scores and TripAdvisor)
• Knowledge of OSHA and safety standards within the maintenance department.
• Delegate duties and projects with consistent follow up.
• Answer and document all incoming calls from the housekeepers, supervisors, front desk and guests.
• Work with homeowner services, as needed.
• Interrogate and reprogram entry door locks.
• Other duties, as assigned by the General Manager.

What Are We Looking For?

• High school diploma or GED required. College degree preferred with emphasis in Hospitality or 5 years in a supervisory or management position.
• Previous experience managing a team of maintenance associates through motivation, coaching and development.
• The ability to anticipate customer needs, change goals and direction quickly and multitask.
• Working knowledge of rooms management systems.
• Proven experience supervising maintenance departments of 10+ associates.
• Capable of using independent judgment/solid decision-making skills.
• Proven comfort and experience to interact effectively with all levels of management, guests, associates, and homeowners, both inside and outside of the organization.
• Activator/self-motivated to accomplish goals, with a strong sense of responsibility.
• Proficiency with general office PC applications (i.e., word processing, spreadsheets, databases).
• Demonstrated sound organizational, coordinating and personal interface skills.
• Demonstrated excellent written and verbal communication skills.
• Proven job reliability, diligence, dedication and attention to detail.

Benefits as discussed during the interview process.

Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the hotel.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.

Grand Hyatt San Francisco | San Francisco , CA , US

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