Hotel Bartender: Master Mixologist & Guest Experience

BBL LENOX HOTEL GROUP LLC; Lenox (MA); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

401K Investment

Referral Bonus

Associate Development Plan

Internal Promotions

Medical Benefits

FSA/HSA Options

Associate Travel Discounts

Résumé du poste

BBL Lenox Hotel Group LLC is seeking an experienced Bartender to prepare and serve beverages with precision, maintain a clean bar, and handle cash and payments. The role requires knowledge of ABC regulations, strong customer service, and the ability to upsell drinks to boost revenue.

You will work on-site in Lenox, MA, supporting guest service and promotional events. Certification as required by state/local laws is necessary; physical tasks include standing, lifting, and moving bar supplies.

Qualifications

• Must meet legal age requirements of state.
• Certification as required by state or local laws.
• Extensive knowledge of mixology; cash handling procedure experience; knowledge of ABC regulations for state and local offices.

Responsabilités

• Ensure that bar is clean and properly set up; ensure supplies for upcoming shifts are available.
• Greet guests pleasantly; upsell house drinks to maximize revenues.
• Prepare beverages requested by guests or servers according to SOPs to control costs and ensure consistency.
• Monitor guest alcohol consumption; check IDs when necessary; report incidents to management.
• Receive and serve food orders to guests seated at the bar.
• Process payments and credit card charges; provide change if applicable.
• Maintain bar inventory and replenish supplies; report equipment problems to management.
• Promote marketing events to guests; assist with bar maintenance and cleanliness.

Connaissances

Customer service

Cash handling

Mixology knowledge

Reading and math skills

Formation

State/local Bartender Certification

Description du poste

BBL Lenox Hotel Group LLC is seeking an experienced Bartender to prepare and serve beverages with precision, maintain a clean bar, and handle cash and payments. The role requires knowledge of ABC regulations, strong customer service, and the ability to upsell drinks to boost revenue.

You will work on-site in Lenox, MA, supporting guest service and promotional events. Certification as required by state/local laws is necessary; physical tasks include standing, lifting, and moving bar supplies.