Hotel Assistant General Manager

McKibbon Hospitality; Savannah, Winter Garden (GA, FL); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading hospitality company is seeking an Assistant General Manager to oversee property operations, ensuring guest satisfaction and compliance with brand standards. The role involves training staff, managing budgets, and collaborating with corporate teams to achieve business goals.

Benefits

Comprehensive benefits including medical, dental, and vision

Life insurance

Pet insurance

Short and long-term disability

Paid time off and holidays

Tuition assistance

401K plan with 50% matching funds

Exclusive hotel rate discounts

Qualifications

• Experience with major hotel brands like Marriott, Hilton, or Starwood.
• Knowledge of local and state compliance laws.

Responsibilities

• Assist with overall performance of property operations.
• Train associates on brand and company standards.
• Inspect and oversee safety and security standards.

Skills

Communication

Problem Solving

Job description

What Makes a McKibbon Assistant General Manager?

As a key member of the property leadership team, the Assistant General Manager works closely with the General Manager to oversee and guide the total operations of the property. Reporting to the General Manager, the Assistant General Manager is responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals.

A Day in the Life:

1. You will be responsible for assisting with the overall performance of the property’s operations, including guest satisfaction, brand quality assurance, budget, and labor.
2. You will train fellow associates as it relates to brand and company standards to maximize revenue and reinforce a superior service culture.
3. You will be responsible for maintaining compliance and staying up-to-date on new initiatives for the brand and company.
4. You will inspect and oversee safety and security standards.
5. You will support guest experience and satisfaction in all operations.
6. You will work closely with corporate teams in Human Resources, Accounting, Revenue Management, and Sales to ensure that property and company goals are achieved.

Requirements:

• Experience with major hotel brands like Marriott, Hilton, or Starwood (highly desired)
• The skills and experience to lead a team to deliver exceptional guest service consistently
• Knowledge of local and state compliance laws
• The ability to implement McKibbon procedures related to cost control and inventory management
• The ability to ensure hotel policies and brand standards are followed consistently

Ideal Skills & Qualities:

• Sufficient communication and problem-solving skills
• The ability to develop leadership qualities among staff
• The ability to maintain positive relationships with management companies, property owners, and clients

Perks & Benefits Beyond the Basics:

We value the employee experience as much as our guests’ experience. From our competitive benefits package to our fun-loving spirit, we aim to create an environment that balances work and play. Our people are our first investment. Benefits and perks are offered based on full or part-time employment:

Full-Time Associates:

• Comprehensive benefits including medical, dental, and vision
• Life insurance
• Pet insurance
• Short and long-term disability
• Paid time off and holidays
• Tuition assistance

Financial & Occupational Wellness (All Associates):

• Competitive compensation with incentives (varies by position)
• 401K plan with 50% matching funds
• Associate referral program
• Training, workshops, and conferences for career growth (varies by position)
• Wellbeats app for physical and mental wellness

Personal Wellness (All Associates):

• Fundraising matching funds
• Team volunteer opportunities
• 24/7 chaplain services
• Exclusive hotel rate discounts

Any state-specific holiday, vacation, or benefit requirements will apply.