Hot & Cold Technician

Tech24; Wilson (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Weekly pay

Company equipment provided

Generous PTO and holidays off

Medical, dental, vision coverage

Short-term disability coverage

Company-paid long-term disability and

401(k) with company match

EAP program

Job summary

Tech24 is seeking a Hot & Cold Technician to service and repair commercial kitchen and refrigeration equipment from the Wilson, NC market. The role requires independence, strong troubleshooting skills, and a customer-focused approach to service deliveries.

You will travel within the region, operate a company vehicle, and adhere to safety and quality standards while providing excellent support to customers and branch staff.

Qualifications

• 3-5 years of commercial kitchen repair and refrigeration experience.
• Valid driver’s license and acceptable driving record.
• Willingness to travel extensively within the region.
• Ability to work some nights, weekends, and holidays for on-call rotation.
• Own industry-standard hand tools.
• Excellent customer service skills.

Responsibilities

• Troubleshoots and repairs commercial kitchen and refrigeration equipment.
• Inspects equipment to ensure safe operation.
• Communicates with customer and branch staff regarding repair status and scheduling.
• Completes service tickets according to procedures.
• Tracks truck stock to ensure needed parts are stocked on vehicle.
• Maintains service vehicle, tools, and uniforms to Tech24 standards.
• Sets a positive example for less experienced technicians.
• Follows all company policies and safety procedures.

Skills

Customer service

Troubleshooting

Independent worker

Problem solving

Communication

Tools

Hand tools

EPA certification

Job description

1-2-3 Equipment Solutions- A Tech24 Company

Wilson, NC market

Why Join Tech24?

At Tech24, We Invest In Our People So They Can Focus On Delivering Exceptional Service. When You Join Our Team, You Can Expect

• Weekly Pay - Reliable pay, every week
• Fully Equipped for Success - Company computer and equipment provided
• Work-Life Balance - Generous paid time off, paid holidays,and your birthday off
• Comprehensive Benefits - Medical, dental, vision, and short-term disability coverage (effective 1stof the month following your date of hire)
• Company-Paid Protection - Long-term disability and basic life insurance at no cost to you
• Retirement Planning Made Easy - 401(k) with company match and immediate vesting
• Employee Assistance Program (EAP) - Free, confidential counseling and support for you and your family, including financial and legal resources

About 1-2-3 Equipment Solutions

1-2-3 Equipment Solutions, a Tech24 Company, primarily serves restaurant and hospitality customers across Virginia and North Carolina by offering maintenance/repair and installation/replacement of HVAC, refrigeration, and hot-side kitchen equipment. The company also provides temporary cold storage solutions for planned maintenance and unplanned emergencies.

Position Summary

The Hot & Cold Technician is responsible for driving a company vehicle to and from customer sites to troubleshoot, maintain and repair commercial kitchen and refrigeration equipment. To be a successful Hot & Cold Technician, you should be able to work independently and solve problems as quickly and efficiently as possible. To excel in this position, you should have strong technical skills, be a master at trouble shooting and be an expert in customer service.

Responsibilities

• Troubleshoots and repairs commercial kitchen and refrigeration equipment.
• Inspects the commercial kitchen and refrigeration equipment and their related components to ensure safe operation.
• Communicates with customer and branch staff regarding status of repairs to ensure schedule is maintained and delays are properly communicated with customers.
• Completes service tickets according to procedures.
• Tracks truck stock to ensure needed parts are stocked on vehicle.
• Sustains service vehicle, tools, and uniforms to Tech24 standards.
• Sets a positive example for less experienced and/or new technicians by being a Company advocate.
• Follows all company policies and procedures, particularly regarding safety.

Qualifications

• Valid driver's license and acceptable driving record
• 3-5 years of commercial kitchen repair and refrigeration experience
• Superb customer service skills
• Dependable and able to work independently
• Standard computer skills
• Own industry's standard hand tools
• Ability to travel extensively within the region
• Ability to work some nights, weekend, and holidays for on-call rotation with your department (frequency varies with department size)
• Mechanically inclined with a hunger to learn new techniques and approaches
• Universal EPA certification preferred

Tech24 is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

For more information about Tech24 and our career opportunities visit www.mytech24.com or contact us at 888-774-4950.

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