Host- Waterside Holiday Pop-Up Bar

Live; Norfolk (VA); On-site; USD 21,000 - 23,000; Part time

Job summary

Blue Moon TapHouse in Norfolk, VA is seeking a Holiday Bar Host Team Member to bring seasonal spirit to life. You’ll wear festive attire and engage guests with cheer, serving as a performer and ambassador to create a Hallmark moment for every visitor.

Key duties include answering phones and reservations, welcoming guests, coordinating seating, and occasional bussing to speed service. At least one year in customer service, fluent English, and availability nights, weekends, and holidays are

Qualifications

• At least one year of customer service experience.
• Must speak fluent English; other languages preferred.

Responsibilities

• Answers the phones and takes messages/reservations.
• Welcomes guests upon arrival and bids farewell to create a positive experience.
• Maintains an accurate wait when necessary.
• Greet guests in a friendly and upbeat manner; communicate with guests effectively.
• Coordinate seating arrangements to provide fast and courteous service.
• Occasional bussing of tables to expedite seating of waiting guests.

Skills

Customer service

English fluency

Communication

Job description

Blue Moon TapHouse
333 Waterside Dr
Norfolk, VA 23510, USA

Description

As a Holiday Bar Team Member, you’ll play a key role in bringing the spirit of the season to life. You’ll don festive attire, and engage guests with cheer—you’re part performer and a full-time holiday ambassador. Your goal is to ensure every guest leaves feeling as if they’ve just stepped out of a Hallmark movie.

This role requires wearingholidaythemed costumes. Responsibilities include entertaining guests, spreading holiday cheer, and being available for photo opportunities.

Host Responsibilities include, but are not limited to:

• Answers the phones and taking messages/reservations.
• Maintaining an accurate wait when necessary.
• Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience.
• Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction.
• Communicate effectively with all guests.
• Communicate problems to management immediately.
• Coordinate seating arrangements to provide fast and courteous service to guests.
• Occasional bussing of tables when needed to expedite efficient seating of waiting guests.
• Anticipate needs of scheduled special parties.

Host Qualifications

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English, other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system.
• Must be able to read, review and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Host position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Compensation: The hourly rate for this position ranges from $15-$17 per hour, depending on experience.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.