Host - Velocity Wings

Thompson Hospitality; Lovettsville (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

Join a forward-thinking company as a Host, where your warm demeanor will create positive first impressions for guests. In this dynamic role, you'll manage reservations, coordinate with staff, and ensure a welcoming atmosphere. This position offers the chance to be part of a team that values community support and exceptional guest experiences. If you thrive in a fast-paced environment and enjoy engaging with people, this opportunity is perfect for you. Be part of a growing organization that celebrates diversity and is committed to giving back to the community while providing delicious food and fun for families.

Benefits

Health/Dental/Vision

Paid Time Off

401(k), matched up to 4%

Short and Long Term Disability

Tuition Reimbursement

Employee Referral Program

Pet Insurance

Discounts: Hotels, Travel, Tickets

Qualifications

• Experience in high-volume dining preferred.
• Able to work flexible shifts, including weekends.

Responsibilities

• Greet and welcome guests, providing a friendly first impression.
• Manage reservations and ensure efficient seating of guests.
• Communicate with staff to coordinate seating and service.

Skills

Customer Service

Communication

Time Management

Problem Solving

Education

High School Diploma

Job description

Overview

Welcome guests with warmth and hospitality as a Host at Velocity Wings, where you'll be the first point of contact for our valued customers. As a Host, you will create a positive first impression by greeting guests, managing reservations, and seating them promptly. Your friendly and welcoming demeanor will contribute to our mission of providing delicious, fresh food and affordable family fun in a championing community environment. If you have a passion for providing exceptional guest experiences, enjoy working in a dynamic and friendly atmosphere, and want to be part of a team that supports local communities, we invite you to join Velocity Wings as a Host!

Competitive Benefits:

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short and Long Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets

Responsibilities

• Warmly greet and welcome guests upon arrival, providing a friendly first impression.
• Manage reservations and waiting lists, ensuring efficient seating of guests.
• Communicate with servers and kitchen staff to coordinate seating and service.
• Handle guest inquiries, providing information about the restaurant and menu options.
• Maintain a clean and organized host stand and waiting area.

Qualifications

• Experience in high-volume, upscale casual dining or an equivalent service environment preferred
• High school diploma (or equivalent) required
• At least 18 years of age (unless permitted by law)
• High energy and stamina. Able to work within a fast-paced, highly mobile environment
• Able to stand and walk for up to 10 hours per day preferred
• Able to lift and carry up to 40 pounds
• Able to work calmly and effectively under pressure
• Able to work flexible shifts and schedules, inclusive of weekends, and some holidays

Who We Are:

Since our first Velocity Wings concept opened in Summer of 2013 in Purcellville, Virginia, we have been humbled by and extremely proud of the overwhelming support our concept received from the community. We opened with the mission and goals of providing delicious, fresh food and affordable family fun for our neighbors. In each location opened since, we have been welcomed with warm support and smiling faces.

At Velocity Wings, we want to be more than just a local restaurant, we want to be a champion of the communities we serve. We have made it an integral piece of our business model to support our local schools, churches, youth teams, civic and non-profit organizations. This is our promise to the communities that have welcomed and supported us over the years.

Thompson Hospitality is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:

• Purpose
  • Give back to our communities
  • Celebrate diversity
• People
  • Do the right thing
  • Treat people the way you want to be treated
  • Always do your best
  • Be accountable for our actions
• Performance
  • Serve the highest quality food
  • Provide world-class service
  • Maintain flexibility to better serve our clients

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.