Host - Uchi Austin

haihospitality; Austin (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Employee assistance

401k matching

Dining discounts

Job summary

Hai Hospitality is hiring for Hosts to support service by managing reservations and walk-ins, setting guest expectations, and delivering memorable guest experiences. Hosts will provide cocktail service for waiting guests and collaborate with the team to ensure smooth transitions and timely seating.

The Hai Hospitality brand includes Uchi, Uchiko, and Uchiba; this position offers opportunities for growth, dining discounts, and a competitive benefits package.

Qualifications

• Effective communication with guests and staff required.
• Ability to maintain safety guidelines and standards.

Responsibilities

• Assist guests by managing reservations and walk-ins.
• Provide cocktail service for waiting guests.
• Monitor dining room pace and coordinate with team during table turns.
• Record guest notes and plan seating based on preferences.
• Ensure a clean, organized workspace and prompt responses to guest needs.

Skills

Communication

Guest service

Teamwork

Safety awareness

Job description

Job Description:

Hai Hospitality (Uchi, Uchiko, Uchiba) is accepting applications for Hosts ! In this role, you will support service by managing reservations and walk-ins, setting guest expectations, providing cocktail service for waiting guests, and creating memorable guest experiences. Hosts at Uchi earn an average of $22 per hour (base pay plus tips).

What you'll do in this role:

• Acquaint yourself with our menu and Japanese cuisine.
• Learn about beer, wine, and sake through peer-led beverage training and provide excellent cocktail service while guests wait for their table
• Maintain awareness of pace of dining room and communicate with team to ensure smooth transitions during table turns
• Review, plan, and execute table placement and preference for reservations, communicating guest notes with managers and servers
• Build trust with guests and keep them updated while they wait for their table

Why You'll Love Working With Us:

• Medical / Dental / Vision / Accident insurance options available
• Employee Assistance Program with mental health services available
• Employer Matched 401k Savings plan
• Opportunity to grow -- we promote from within almost exclusively
• Dining discounts

Basic Qualifications

• Must be able to effectively communicate with guests and other employees
• Detect and identify safety issues, and comply with safety guidelines and standards
• Lift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking duties
• Must have the ability to stand and walk for extended periods
• Bend, stoop, and reach to access various areas and items
• Ability to work in a fast-paced, high-pressure environment
• Ability to work in a variety of temperatures, both hot and cold
• Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements
• Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives
• Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces
• Move quickly and efficiently to respond to customer needs
• Ability to work in close proximity to coworkers in a crowded kitchen or serving area
• Tolerate exposure to potential allergens and food odors
• Maintain a professional and hygienic appearance, including proper uniform and personal grooming
• Understand directives and communicate effectively with Leadership and coworkers
• Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions

The Hai Experience

Hai Hospitality is a multi-concept, emerging restaurant group based in Austin, Texas. Our restaurant concepts include Uchi, Uchiko, Uchiba, and Loro. It's about hospitality and giving back. Our employees take pride in their work ethic, their craft, and their creativity. Feel proud of where you work, help create an experience for our guests, and work with cool people.

Our Arizona and Florida locations participate in E-Verify. For more information below, please follow the links below: If you have the right to work, don't let anyone take it away : E-verify.gov E-Verify Participation Poster

Hai Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.