Host/To-Go (Part-Time & Full-Time)

Nantahala Outdoor Center; Bryson City (NC); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading outdoor recreation company is seeking Hosts for their restaurants. The role involves greeting guests, taking orders, and promoting NOC's offerings. This part-time position is ideal for individuals with a passion for customer service and the outdoors.

Qualifications

• Great communication skills are needed.
• Strong understanding of exceptional customer service required.
• Ability to work independently and take direction well.

Responsibilities

• Greet and seat guests in a professional manner.
• Take completed orders to lodging using a vehicle.
• Promote NOC adventures and provide local information.

Skills

Communication skills

Customer service

Team player

Job description

3 days ago Be among the first 25 applicants

Nantahala Outdoor Center provided pay range

This range is provided by Nantahala Outdoor Center. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$11.00/hr - $11.00/hr

For 53 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC career opportunities offer a rare combination of work in beautiful locations, a chance to grow skills and to share a passion for active outdoor recreation.

Job Summary

Help our guests find the best riverside seat! Hosts for the Nantahala Outdoor Center work primarily in River’s End Restaurant with the opportunity to work at a variety of food and beverage outlets around our Flagship Campus as well. Hosts that excel in their position may have the opportunity for advancement into a Server position if the hiring need arises. Applicants must be at least 16 years of age and 21 to be able to do to-go deliveries. We can take on some host's that aren't 21 and wouldn't be able to do to-go orders. Availability depends on the current staffing needs. Hosts report to the Front of House Manager.

Responsibilities

• Greet and seat guests in a professional and timely manner
• Take completed orders from the restaurant to lodging across the company property using a company vehicle
• Checking identification to verify legal age requirements for all guests
• Handle special needs, wait lists, and table assignments
• Promote to guests the adventures that NOC has to offer, and provide local area information and/or directions, as needed
• Maintain and supervise front-of-house cleanliness (inside and outside) and bathrooms
• Assist Servers with drink orders and enter food tickets into P.O.S system as needed
• Complete side work and front of house duties as outlined by the manager on duty including but not limited to: stocking brochures, rolling silverware, folding kids menus, cleaning rugs, restocking drink stations, filling ice chests
• Assist Servers, Bussers and/or Management teams as needed
• Function as a team player
• Other duties as assigned
  
  

Qualifications

Required

• Great communication skills
• Strong understanding of exceptional customer service
• Able to take direction well and work independently
• Thorough understanding of the flow of restaurant operations
• Knowledgeable about menu items and food and drink specials
• Tidy appearance and professional manner
  
  

Preferred

• Previous hosting experience
  
  

Physical Requirements And Working Conditions

• Must be able to carry up to 30lbs
• Must be able to speak clearly and concisely
• Must be able to bend, stoop, twist and climb ladders
• Must be comfortable working in a fast paced environment
• Must be able to stand on their feet for long periods of time
  
  

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so too may the essential functions of this position.

Please note that as an employer with over 100 employees, NOC will be required to comply with any OSHA Vaccination and Testing Emergency Temporary Standard should that standard be enacted.

The Nantahala Outdoor Center (NOC) is dedicated to the principles of equal employment opportunity in any and all terms, conditions or privileges of employment including hiring, promotions, termination, training and compensation. The NOC does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetic condition or any other status protected by federal, state or local law, where applicable. Furthermore, the NOC is committed to a work environment free of discrimination and harassment through respecting and valuing the diversity among employees and all those with whom the NOC does business.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Travel Arrangements

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