Host - The Ready New York

Tao Group Hospitality; New York (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hospitality group is seeking a Host for their New York location. The role involves guiding guests, managing reservations, and ensuring a welcoming environment. Ideal candidates will have previous hospitality experience and a positive attitude. Join a team dedicated to providing excellent service in a fast-paced restaurant setting.

Qualifications

• Guides guests to appropriate tables and interacts politely with guests.
• Maintains cleanliness and orderliness of the entrance area.
• Processes reservations and assists with incoming calls.

Responsibilities

• Ensures menus are printed and organized for service.
• Reports breakage and damage of equipment to management.
• Participates in daily pre-service meetings.

Skills

Communication

Teamwork

Positive Energy

Education

Previous hospitality experience

Previous host person experience

Job description

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Position Summary

Guides guests to appropriate table as directed by the maÃitre d'. Interacts with the restaurant guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.

Essential Functions of the Position Include, But Are Not Limited To:

• Anticipates and accommodates the needs of the guest.
• Maintains the general cleanliness and orderliness of the entrance area.
• Complies with Department of Health and company sanitation standards.
• Actively takes and processes reservations for guests.
• Assists with incoming calls and answering questions from guests.
• Responsible for checking guests' coats and other belongings (where applicable).
• Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by management.
• Ensures that all appropriate menus are printed and ready for service.
• Responsible for making sure all menu books are organized with current menus.
• Collects menus throughout the venue during shift.
• Performs opening and closing side-work as prescribed.
• Reports all breakage, and damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members, and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.
• Assist and/or complete additional tasks as assigned.

Training Requirements

Tao Group Hospitality in-venue host person training.

Education/Working Knowledge

• Previous hospitality experience.
• Previous host person experience.
• Experience in a high-volume restaurant/nightclub/lounge.

Skills / Physical Demands / Work Environment / Schedule

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Ability to write and verbally communicate.
• Must have good positive energy throughout the day.
• Must be able to print legibly for team members, management, and guests to read.
• Must be able to kneel, bend, sit, and stand for extended periods of time.
• Must be able to move quickly.
• Must be able to push and lift up to 50 lbs.
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume.
• May work extended hours, irregular shifts, evening and/or weekend shifts, and holiday work may be required.
• Exposure to cleaning materials and hot kitchen elements or cleaning materials.
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment.
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards.
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and coworkers in a professional, courteous manner.
• Ability to maintain confidentiality.
• Ability to handle a fast-paced, busy, and somewhat stressful environment.

Disclaimer

This job description is a summary of duties, which you are expected to perform in your assignment. It is by no means an all-inclusive list but is merely a broad guide to expected duties. As a team member, you should understand that a job description is neither complete nor permanent; it can be modified at any time. Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all scheduled training sessions and meetings is required. Also, at the request of management, any team member may be asked and expected to perform additional duties, responsibilities, or projects without notice.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: Restaurants