Host - The Pool at One Cardinal Way

Cordish Companies; Missouri; On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Host for a vibrant venue in downtown St. Louis. This exciting role involves welcoming guests, managing reservations, and ensuring a memorable experience at a stunning urban pool setting. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to thrive in a fast-paced environment. Join a dynamic team where your contributions will enhance the guest experience and create lasting memories. If you are passionate about hospitality and enjoy working in a lively atmosphere, this opportunity is perfect for you.

Qualifications

• At least one year of experience in customer service or hosting is required.
• Must speak fluent English; other languages are a plus.

Responsibilities

• Welcomes guests and manages reservations to ensure a positive experience.
• Coordinates seating arrangements and communicates effectively with guests.

Skills

Customer Service

Communication Skills

Attention to Detail

Basic Mathematical Skills

Education

High School Diploma

Job description

Join to apply for the Host - The Pool at One Cardinal Way role at The Cordish Companies.

Located in downtown St. Louis, steps away from the action in Ball Park Village, One Cardinal Way pool is an urban oasis and escape for residents and their guests. Set amidst an amazing cityscape backdrop and views of Busch Stadium, the pool features private cabanas, full cocktail service, bar, and will offer the perfect warm-weather, sun-kissed-inspired menu.

Host Responsibilities Include, But Are Not Limited To:

• Answers the phones and takes messages/reservations.
• Maintains an accurate wait when necessary.
• Welcomes guests when they arrive to the venue and bids goodbye as they leave to create a lasting positive experience.
• Greets guests in a friendly and upbeat manner and smiles to ensure guest satisfaction.
• Communicates effectively with all guests.
• Communicates problems to management immediately.
• Coordinates seating arrangements to provide fast and courteous service to guests.
• Occasionally buses tables when needed to expedite efficient seating of waiting guests.
• Anticipates the needs of scheduled special parties.

Host Qualifications:

• At least one year of experience with customer service and/or hosting.
• Must speak fluent English; other languages preferred.
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees, and third parties that reflects highly on the venue, the brand, and the Company.
• Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment systems.
• Must be able to read, review, and understand seating charts.
• Basic mathematical skills are used frequently.
• May be required to work nights, weekends, and/or holidays.

The Host position requires the ability to perform the following:

• Strong ability to provide attention to detail.
• Carrying or lifting items weighing up to 50 pounds.
• Handling objects (including food and utensils), products, speaking over and operating phones.
• Standing, bending, stooping, and kneeling.
• Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility.

Seniority level:

• Entry level

Employment type:

• Full-time

Job function:

• Other
• Industries: Restaurants