Host - The Gathering Spot Atlanta

The Gathering Spot; Atlanta (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hospitality organization in Atlanta is seeking a dedicated Host/Hostess to welcome guests, manage reservations, and maintain a smooth dining experience. The ideal candidate should possess excellent customer service skills, previous hospitality experience, and a friendly demeanor to ensure a positive atmosphere for all members and guests.

Qualifications

• Previous work experience as a Host/Hostess or Waiter/Waitress strongly preferred.
• Excellent communication skills (via phone and in-person).
• Ability to manage reservations and operate POS systems.

Responsibilities

• Greets members and guests and escorts them to assigned dining or bar area.
• Manage reservations and provide accurate wait times.
• Maintain a clean reception area and assist wait staff as needed.

Skills

Interpersonal skills

Customer service

Organizational skills

Communication skills

Education

High school diploma

Hospitality certification

Tools

Point-of-sale systems

Reservation systems

Job description

Duties/Responsibilities:

• Greets members and guests and escorts them to assigned dining or bar area;
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Provide menus and announce Waiter/Waitress’s name
• Coordinate with wait staff & management about available seating options
• Maintain a clean reception area
• Answer incoming calls and address members’ queries
• Assist wait staff as needed
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent interpersonal and customer service skills.
• Ability to operate point-of-sale systems.
• Understanding of restaurant etiquette
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area

Education and Experience:

• Previous work experience as a Host/Hostess or Waiter/Waitress strongly preferred
• High school diploma; hospitality certification is a plus

Physical Requirements:

• Prolonged periods of standing and walking.
• Must be able to operate POS & Reservation systems

The Gathering Spot is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.