Host/Server Assistant

Out West Restaurant Group; Mesa (AZ); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health, Dental, Vision, PTO, Life Insurance

Meal Comp Benefits

Job summary

Out West Restaurant Group is hiring a Host/Server Assistant in Mesa, Arizona. Your primary role will include greeting Guests, coordinating seating, and ensuring a memorable customer experience. Ideal candidates will have strong customer service skills and the ability to lift up to 30 lbs.

The position offers health benefits and a supportive team environment. Join us at Outback and help create incredible dining experiences for our Guests.

Qualifications

• Ability to lift and/or move up to 30 lbs; able to work in hot and cold environments.
• Ability to walk, stand, or bend for long periods of time while performing essential job duties.

Responsibilities

• Making a memorable first and last impression.
• Greeting incoming and departing Guests in a welcoming manner.
• Coordinating the wait, seating Guests with urgency.
• Serving food and drink while ensuring customer satisfaction.

Skills

Ability to lift and/or move up to 30 lbs

Work in hot and cold environments

Ability to walk, stand, or bend for long periods

Customer service skills

Teamwork skills

Job description

Job Description

Come join the Outback family as a Host/Server Assistant, where you will make each Guest’s day better with friendly, prompt, and attentive service. Your authentic personality and attention to detail will help create an incredible experience for all our Guests.

Perks & Benefits

• Health, Dental, Vision, PTO, Life Insurance, Meal Comp Benefits (when eligible).
• Closed Thanksgiving & Christmas Day to spend the day with family & friends!

Responsibilities

• Making a memorable first and last impression.
• Greeting incoming and departing Guests in a welcoming manner. Seating the guest in the dining and bar areas, while ensuring a smooth handoff to service staff.
• Coordinating the wait, and seating Guests with a sense of urgency.
• Always smiling and having genuine conversations with Guests.
• Will have a general knowledge of the food and drink menu and be able to recommend and upsell products.
• Answers the phone in a prompt and professional manner and directs calls.
• Teamplayer and assists throughout the restaurant by bussing tables, delivering food and bar beverages, assisting with guests, and ensuring that every opportunity to WOW a customer is completed. Teamwork is essential and required by all Outbackers.
• Leads the lobby experience for each Guest, following Outback hospitality standards.
• Committed to safe food handling, cleanliness, safety and sanitation standards during the shift.

Requirements

• Ability to lift and/or move up to 30 lbs.; able to work in hot and cold environments.
• Ability to walk, stand, or bend for long periods of time while performing essential job duties.
• For all California based positions: Responsible Beverage Service Certifications Required (can be completed during training, and up to 60 days after start date).

Equal Opportunity Statement

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

All newly hired employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify). You can view the E-Verify Participation and Right to Work poster at https://www.outwestrg.com/e-verify