Host / Server Assistant

Outback Steakhouse; Los Angeles (CA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Paid Time Off

Life Insurance

Meal Comp Benefits

Job summary

A popular restaurant chain is seeking a Host/Server Assistant to create memorable guest experiences. This role includes various responsibilities such as greeting guests, managing the wait and seating, and ensuring customer satisfaction. Ideal candidates will have strong teamwork and communication skills. Join a fun workplace committed to excellent service and employee success.

Qualifications

• Ability to lift and/or move up to 30 lbs.
• Capable of working in hot and cold environments.
• Responsible Beverage Service Certification required for California positions.

Responsibilities

• Greeting guests in a welcoming manner.
• Coordinating wait and seating with urgency.
• Assisting with bussing tables and ensuring guest satisfaction.
• Maintaining cleanliness, safety, and sanitation standards.

Skills

Teamwork

Customer service

Communication

Job description

Join for the Fun, Stay for the Career!

If you are looking for a great place to work, have fun, and make money, click to apply.

Come join the Outback family as a Host/Server Assistant, where you will make each guest's day better with friendly, prompt, and attentive service. Your authentic personality and attention to detail will help create an incredible experience for all our guests.

PERKS & BENEFITS:

• Health, Dental, Vision, PTO, Life Insurance, Meal Comp Benefits (when eligible).
• Closed Thanksgiving & Christmas Day to spend the day with family & friends!

RESPONSIBILITIES:

• Making a memorable first and last impression.
• Greeting incoming and departing guests in a welcoming manner. Seating guests in the dining and bar areas, ensuring a smooth handoff to service staff.
• Coordinating the wait and seating guests with a sense of urgency.
• Always smiling and engaging in genuine conversations with guests.
• Having a general knowledge of the food and drink menu, and being able to recommend and upsell products.
• Answering the phone promptly and professionally, directing calls as needed.
• Being a team player by assisting with bussing tables, delivering food and beverages, and ensuring guest satisfaction. Teamwork is essential.
• Leading the lobby experience for each guest, following Outback hospitality standards.
• Maintaining safe food handling, cleanliness, safety, and sanitation standards during the shift.

REQUIREMENTS:

• Ability to lift and/or move up to 30 lbs.; capable of working in hot and cold environments.
• Ability to walk, stand, or bend for long periods while performing essential duties.
• For California-based positions: Responsible Beverage Service Certification required (can be completed during training or within 60 days of start).

We are Out West Restaurant Group, the largest franchisee of Outback Steakhouse. Outback Steakhouse is an Australian-themed restaurant established in March 1988. We take food seriously, with a focus on fun, and strive to positively impact our people, the "Outbackers." We believe in treating people "Just Right" to ensure success. Our culture is built on respect and camaraderie, starting with making every customer feel like a guest in our own home. We are committed to the success and training of each Outbacker. Thank you for your interest in career opportunities at Outback Steakhouse.

Recognition: International Franchise Association’s Franchisee of the Year Award 2022 for Exemplifying Excellence in Local Community Service.

If you require accommodations to perform essential job functions, please notify us.

Outback Steakhouse prohibits drug and alcohol use on premises. We are an equal opportunity employer. All applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

All newly hired employees must complete the E-Verify program. View the E-Verify Participation and Right to Work poster at https://www.outwestrg.com/e-verify.