Host - Sake No Hana New York

Tao Group; New York (NY); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

401(k) Retirement with Employer Match

Life and Disability Insurance

Ancillary Insurance Plans

Employee Assistance Program

Fertility & Family Forming Support

Pet Insurance

TAO Marketplace

Employee Discounts

Time off

And more

Job summary

Tao Group Hospitality is seeking a friendly, professional Front Desk guest services associate to greet guests, manage reservations, and coordinate with team members to ensure gracious hospitality at the entrance. You will foster a welcoming atmosphere and support the overall guest experience throughout shifts.

Responsibilities include maintaining a clean entrance, handling coat check where applicable, answering guest inquiries, and participating in opening and closing duties, while collaborating

Responsibilities

• Anticipates and accommodates the needs of the guest.
• Maintains the general cleanliness and orderliness of the entrance area.
• Complies with Department of Health and company sanitation standards.
• Actively takes and processes reservations for guests.
• Assists with incoming calls and answering questions from guests.
• Responsible for checking guests’ coats and other belongings.
• Assists with opening/closing procedures and front desk setup as directed by management.

Job description

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• TAO Marketplace
• Employee Discounts
• Time off and much more!

Guides guests to appropriate table as directed by the maître d’. Interacts with the restaurant guests, fellow team members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipates and accommodates the needs of the guest
• Maintains the general cleanliness and orderliness of the entrance area
• Complies with Department of Health and company sanitation standards
• Actively takes and processes reservations for guests
• Assists with incoming calls and answering questions from guests
• Responsible for checking guests’ coats and other belongings (where applicable)
• Assists with setting up front desk area, performs side-work and other opening/closing procedures as directed by management, including:
  • Ensures that all appropriate menus are printed and ready for service
  • Responsible for making sure all menu books are organized with current menus
  • Collects menus throughout the venue during shift
  • Completes opening duties as assigned or directed
  • Completes closing duties as assigned or directed

• Reports all breakage, and damage of equipment or furniture immediately to management
• Attends and participates in daily pre-service meetings
• Participates in any training sessions or departmental meetings
• Learn by listening, observing other team members, and sharing knowledge while leading by example
• Portrays a positive and professional attitude
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments
• Works as part of a team and provides help and support to all fellow team members