Host Ruth's Chris - Full Time

AHC Hospitality; Grand Rapids (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

AHC Hospitality is seeking a full-time Host for Ruth's Chris in Grand Rapids. This role involves welcoming guests, managing reservations, and ensuring restaurant cleanliness. Successful candidates will demonstrate strong customer service skills and the ability to work in a team-oriented environment. Full benefits including medical, dental, and paid vacation are offered.

Benefits

Medical, dental & vision benefits

401K

Paid vacation

DailyPay

Tuition reimbursement

Discounted downtown parking

Free employee meals

Hotel and restaurant discounts

Qualifications

• Must have some restaurant experience.

Responsibilities

• Welcome all guests to the restaurant and introduce menu items.
• Maintain restaurant cleanliness and perform daily cleaning duties.
• Answer the phone and take to-go orders.

Skills

Communication

Teamwork

Customer Service

Job description

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This range is provided by AHC Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.50/hr - $16.50/hr

From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint. Whether hosting a meeting for several hundred, serving a table for two, or creating a beautiful space for our guests to enjoy, AHC Hospitality is full of opportunities for our guests, as well as our associates. We invest in supporting your growth and are a company who sees your success as our success. Choose a property that fits your personality: the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, Courtyard by Marriott Downtown – and start your unstoppable career here.

This is a full time position with 2nd shift hours. Weekend availability is required. (Start time 3PM EST).

This position is eligible for full benefits (medical, dental & vision), 401K, paid vacation, DailyPay, tuition reimbursement, discounted downtown parking, free employee meals, hotel and restaurant discounts and more.

Summary

Fulfill the daily operations of the restaurant including welcoming all guests, answering telephones and taking to go orders. Follow the expectations of the Amway Grand Plaza Hotel, including, following AHC guest service standards. Create a teamwork environment in the restaurant and produce quality service to each guest.

Essential Functions

• Welcome all guest to the restaurant, introduce the guest to the menu and the specials.
• Maintain daily set up and/or breakdown of the restaurant by following daily checklists
• Know each menu item and its ingredients. Know what happy hour and other specials are.
• Be aware of events in the area. Be able to give suggestions to our guests
• Follow and Maintain Health Department Specs. Fill out daily temp logs, rotate product first in, first out and record/dispose of expired product on the waste log
• Strives to exceed guest satisfaction and looks for ways to provide the best possible service
• Understands all facets of job responsibilities and displays the skills necessary to complete tasks
• Complete daily cleaning duties and side work tasks, takes pride in their work
• Reports to work on time and rarely misses scheduled shifts. Correctly follow the department attendance policy
• Participates in department meetings and communicates freely expressing ideas, opinions or views. Communicates with management and other staff members
• Displays a positive courteous and polite attitude, works well with others
• Takes pride in their appearance and reports to work in complete uniform, wearing the proper shoes and socks professionally dressed and neatly groomed
• Displays a sense of urgency and the ability to resolve guest concerns or department issues on their own
• Utilize time well and is productive throughout the entire shift while meeting department standards
• Looks for ways to save money by reducing waste and controlling expenses. Also tries to generate more revenues by offering ideas and suggestive selling to the guest whenever possible
• Keeps work area neat and clean. Can be found picking up trash in public and back of the house areas of the Hotel. Knows where to recycle items for the department and consistently places them in the appropriate bins and recycling stations
• Follow the AHC safety standards of our hotel
• Associate to attend TIPS training and properly card guests who appear under 40 years of age. Be comfortable to pour wine, beer or make a mixed drink when a bartender is not present.
  
  

Daily Responsibilities

• Answering the telephone, taking to go orders
• Open Table reservation system
• Actively taking care of each guest according to AHC guest service standards and department standards
• Monitoring food waste
• Maintain restaurant cleanliness and overall deep cleaning
• Attending Department Meetings
• Communicating with your management or team members
• Follow our hotel green policies
• Following AHC and Health Department Specs
• Actively work in the restaurants designated area: counter service, running food, and tables service.
• Any other additional responsibilities that may be asked by General Manager or Food and Beverage Manager
  
  

Qualifications

Must have some restaurant experience

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Hospitality

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