Host Runner

Crew; New York (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

Crew is looking for a Host Runner to join their front of house team at a new venue in New York. This role focuses on creating memorable dining experiences through excellent service and communication. Ideal candidates will thrive in a fast-paced environment and have a polished presentation. The company values a respectful workplace and offers competitive compensation.

Benefits

Paid Safe and Sick Leave

Commuter Benefits

Employee Discount

Qualifications

• Ability to multi-task in a fast-paced, high-volume environment.
• Excellent verbal communication skills.

Responsibilities

• Greet and thank each guest with energy, enthusiasm, and humility.
• Maintain knowledge of the menu and answer guest questions confidently.
• Provide friendly, gracious, motivated, detail-oriented service.

Skills

Communication

Multi-tasking

Customer Service

Job description

Crew is seeking a Host Runner with elevated, high-volume restaurant experience to join an experience-focused front of house team for an exciting new venue. Great sunsets guaranteed.

DETAILS

Job Overview

Position Summary

Host Runners are the first point of contact for many of our guests. They serve as ambassadors to our community and are responsible for introducing guests to an elevated level of guest service. Host Runners personalize our commitment to hospitality and professional service to create a unique and memorable dining experience.

Essential Duties & Responsibilities

• Communicate with venue management daily
• Comply with Company safety plan and standards as set forth in training materials
• Effectively communicate guest needs with FOH/BOH and management team
• Greet and thank each guest with energy, enthusiasm, and humility
• Maintain knowledge of the menu and answer guest questions confidently, providing recommendations upon request
• Provide friendly, gracious, motivated, detail-oriented, and responsive service to create a memorable dining experience
• Report to work in a neat and clean uniform; maintain well-groomed appearance as per company policy
• Uphold established culture and values

Minimum Qualifications

• Ability to multi-task in a fast-paced, high-volume environment
• Ability to walk, stand, and bend continuously for extended periods
• Willingness to work nights, weekends, holidays, and variable schedules
• Excellent verbal communication skills
• Must love sunsets
• Polished personal presentation and grooming as per Employee Handbook
• Willingness to work outdoors in various climate conditions

Physical Demands and Work Environment

Employees must be able to walk, stand, reach, bend, lift up to 35 pounds, and perform other physical tasks necessary for the role. Reasonable accommodations may be provided for individuals with disabilities.

Environment

Company Culture: We believe in treating people well, making them feel at home, and sharing good food and drinks. We value respectful, enriching work environments where employees are well compensated and earn industry-leading income.

Policy

Equal Opportunity Employer: Crew is committed to diversity and equal opportunity. All qualified applicants will be considered without regard to race, age, sex, religion, disability, or other protected status. We use E-Verify for employment eligibility.

This description is not exhaustive and may be amended as needed. All duties are essential and subject to modification to accommodate individuals with disabilities.

Benefits

• Paid Safe and Sick Leave
• Commuter Benefits
• Employee Discount