Host- Restaurant HOB Myrtle Beach

Live Nation; North Myrtle Beach (SC); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Host for their vibrant restaurant in a lively entertainment venue. This role involves greeting guests, managing seating, and ensuring a delightful dining experience. You'll be the first point of contact, setting the tone for their visit while promoting upcoming events and menu items. If you thrive in a fast-paced environment and have a passion for customer service, this opportunity offers a dynamic atmosphere where you can shine. Join a team that values hospitality and teamwork, and play a key role in creating memorable experiences for guests.

Qualifications

• High school diploma required; experience in customer service preferred.
• Ability to manage guest flow and provide excellent service.

Responsibilities

• Greet guests promptly and manage seating arrangements.
• Market shows and respond to guest inquiries about events.

Skills

Guest relations

Problem solving

Tact and diplomacy

Communication skills

Education

High School Diploma

Tools

Open Table

Job description

Host - Restaurant HOB Myrtle Beach

Apply locations: North Myrtle Beach, SC, USA

Time type: Part time

Posted on: Posted 3 Days Ago

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with no shortage of opportunities.

WHAT THIS ROLE WILL DO

1. Understand the HOB Hospitality Zone.
2. Greet all guests promptly and courteously in a professional manner.
3. Control the flow of guests coming into the restaurant and those who are waiting for a table.
4. Obtain guests’ names, number in party, physical description, arrival times and any needs for children when applicable.
5. Direct guests to an appropriate location when on a wait.
6. Utilizing the HOB reservation system, estimate and quote accurate wait times for tables.
7. Show guests to tables, place menu in guest hands, wait for guest to be seated before leaving the table.
8. Anticipate and respond to guest needs (guest satisfaction).
9. Market current and future shows, menu items and retail by placing all marketing literature on dining tables.
10. Properly answer guest questions regarding the menu, music hall, events, related art, music, history and artists appearing at the House.
11. Thank each guest for visiting the House and invite them to return in a friendly and sincere manner.
12. Communicate to door host, kitchen and Manager on Duty the wait time, parties of eight (8) or more, and any planned special event.
13. Keep host area clean and organized throughout the shift.
14. Maintain HOB safety and sanitation standards.
15. Assist other employees and departments as needed (teamwork).
16. Adherence to standard operating procedures.
17. Required to occasionally work Special Events that are scheduled throughout the venue.

WHAT THIS PERSON WILL BRING

Required:

• High School Diploma.
• Working knowledge of restaurant operations, seating procedures, guest relations, problem solving.
• Ability to diffuse possibly volatile situations with tact and diplomacy.
• Ability to adhere to the HOB uniform and appearance policy.
• Flexible availability - Position may require days, nights, weekends and holidays.

Preferred:

• High skill level of Open Table and/or other reservation software.
• Previous Customer Service/Host experience.

Physical Demands/Working Environment:

• Working environment is fast-paced, often loud and stressful.
• Position requires extended periods of prolonged standing and working on your feet.

EQUAL EMPLOYMENT OPPORTUNITY

Live Nation strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed, family and medical care leave, mental or physical disability, marital status, domestic partner status, and other bases protected by applicable law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.