Host - Restaurant 1

Davidson Hospitality Group; Birmingham (AL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical coverage

Dental & Vision

Teledoc

Pet insurance

Hotel discounts

Tuition reimbursement

Paid time off

401K match

Job summary

Hotel Wildemont, Autograph Collection, part of Davidson Hospitality Group, seeks a Host/ess to greet guests, manage seating, and assist with reservations in a fast-paced luxury setting outside Birmingham, AL.

Impeccable communication, a friendly demeanor, and the ability to multitask are essential as you support a high-energy team delivering guests a memorable experience.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience in hospitality preferred.
• Excellent communication and interpersonal skills necessary.

Responsibilities

• Greet guests warmly and assist upon arrival.
• Escort guests to tables and manage seating.
• Provide menus, answer questions and take reservations.
• Coordinate with kitchen and servers for timely service.
• Maintain a clean host/hostess station and handle inquiries.

Skills

Customer service

Multitasking

Communication

Interpersonal skills

Organizational skills

Education

High school diploma or equivalent

Tools

Reservation systems

Basic computer skills

Job description

Property Description

Nestled in the upscale Mountain Brook community just outside Birmingham, Alabama, Hotel Wildemont, Autograph Collection blends artistic expression with elevated Southern hospitality to create an award-worthy luxury boutique experience. This distinctive AAA Four Diamond property blends curated art, inspired design, and memorable guest experiences - from our renowned Poseidon Spa and vibrant rooftop restaurant and bar to interactive wine-blending and cooking classes that showcase farm-to-table culinary excellence. With elegant guest rooms and suites, thoughtfully designed event spaces, and a celebrated art gallery featuring works by local and international artists, we offer more than a stay - we offer a lifestyle. Join our team and help deliver unforgettable moments in a setting that celebrates creativity, culture, and genuine service.

Overview

Are you a charismatic and customer-oriented individual with a passion for creating a warm and welcoming atmosphere? Look no further! Join us as a Host/ess and be part of our dynamic team. Bring your high energy, enthusiasm, and exceptional interpersonal skills to greet and assist our valued guests. If you thrive in a fast-paced, guest-centric environment and love making people feel special, we want you on our team! Don't miss out on this incredible opportunity to be the first point of contact for our valued guests.

Key Responsibilities

• Greet guests with a warm and friendly smile upon arrival
• Escort guests to their tables and ensure seating arrangements are organized
• Provide menus, answer questions, and make recommendations
• Coordinate with the kitchen and servers to ensure timely service
• Assist with taking reservations and managing the waiting list
• Maintain a clean and organized host/hostess station
• Handle guest inquiries and resolve any issues or complaints
• Uphold high standards of professionalism and service excellence

Qualifications

• High school diploma or equivalent
• Previous experience in a customer service role, preferably in a restaurant or hospitality setting
• Excellent communication and interpersonal skills
• Friendly and outgoing personality
• Ability to multitask and work in a fast-paced environment
• Strong organizational and time management skills
• Flexibility to work evenings, weekends, and holidays
• Knowledge of reservation systems and basic computer skills

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group. In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays)
• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EEO / Diversity Statement

EEO AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.