HOST Program Supervisor- Houseless Outreach

Tmbhcareers; Lacey (WA); On-site; USD 91,000 - 119,000; Full time

Benefits offered by this job

Medical/dental/vision options

PERS retirement plan

Paid Time Off and holidays

Professional development funds

Job summary

The HOST Program Supervisor - Houseless Outreach leads a multidisciplinary team across Thurston and Mason counties, guiding clinical and support staff to deliver recovery-oriented services. You will promote housing access, treatment linkage, and individualized care pathways for people experiencing homelessness and behavioral health challenges.

You will supervise case managers, nurses, and clinicians, ensuring high-quality care, compliant documentation, and strong community partnerships with

Qualifications

• Master’s Degree in psychology, social work, public administration, business or related field.
• Meets WA State qualifications to be a Mental Health Professional.
• Licensed or eligible as a WA Mental Health Professional / SUD Professional.

Responsibilities

• Provide direct supervision and evaluations for clinical and support staff.
• Coordinate administrative supervision for medical staff.
• Lead regular team meetings for professional development and service quality.
• Assist staff with complex cases and crisis situations.
• Promote trauma-informed, recovery-oriented care and documentation compliance.

Skills

Trauma-informed practice

Leadership & supervision

Staff development

Effective communication

Clinical decision-making

Education

Master’s Degree in psychology or social work or related field

WA Mental Health Professional qualifications

Licensed Agency Affiliated Counselor or WA DOH licensure (SUDP/CMH/MF Therapist)

Tools

Word processing

Spreadsheet software

Electronic Health Records (EHR)

Job description

HOST Program Supervisor- Houseless Outreach# HOST Program Supervisor- Houseless OutreachTMBH-ASO/OHRS - Lacey, WA 98503## OverviewSalary Range$91,395.20 - $119,100.80 Salary/yearPosition TypeFull TimeJob ShiftDayEducation LevelGraduate DegreeCategoryHealth Care## DescriptionAre you passionate about making a meaningful difference in the lives of individuals experiencing homelessness and behavioral health challenges? The HOST Program Supervisor provides leadership, clinical guidance, and support to a multidisciplinary team dedicated to helping some of the community's most vulnerable individuals access housing, treatment, and essential services.In this role, you will oversee Case Managers, Mental Health Professionals, Substance Use Disorder Professionals, Peer Specialists, Nurses, and Nurse Practitioners while fostering a collaborative, trauma-informed, and recovery-oriented approach to care. You'll empower staff to engage individuals with complex behavioral health and substance use needs, strengthen connections to community resources, and promote positive outcomes through compassionate, person-centered services.This is an opportunity to lead a dedicated team, drive meaningful change, and help build pathways to stability, recovery, and hope for those facing homelessness and behavioral health challenges.The HOST team works throughout Thurston and Mason counties to outreach and engage the most vulnerable individuals with the ultimate goal of addressing their behavioral and physical needs, increasing stability, obtaining housing, and transitions them into long-term services for their substance use disorders or co-occurring substance use disorders and behavioral health conditions.Who are we? Thurston Mason Behavioral Health Administrative Organization (TMBH-ASO) and Olympic Health and Recovery Services (OHRS) is a quasi-governmental organization that is responsible for the network of behavioral health crisis services in Thurston and Mason counties, and is a licensed behavioral health agency with multiple programs assisting the most vulnerable population in our community through crisis services, jail services, hospital diversion, and housing.What are the benefits? TMBH-ASO/OHRS provides comprehensive benefits for full-time employees including medical/dental/vision plan options (many with no employee paid monthly premium depending on plan choice, and dependent coverage options), and life insurance and disability insurance options. Eligible employees participate in WA State PERS retirement plans and employees may elect additional pre and post tax deferred compensation retirement options. Employees receive a Paid Time Off (PTO) package earning a minimum of 140 hours (17 days) and 12 paid holidays. Other tax deferred options include Flexible Spending Accounts (FSA), and Health Savings Accounts (HSA) . We are an approved Public Service Loan Forgiveness employer and provide annual professional development funds and training opportunities. Find more information at www.tmbhcareers.org.Pay Range: $91,395.20 - $119,100.80 annually, based on education, experience, and parity within the organization.Schedule: Monday - Friday 8:00 AM- 5:00 PMFirst Review of Applications: November 9, 2026MAJOR RESPONSIBIITIES:* Provide direct supervision, guidance, coaching, and performance evaluations for clinical and support staff.* Provide direct administrative supervision, support, and performance evaluations for medical staff.* Conduct regular individual and team meetings to support professional development and service quality.* Assist staff with complex cases, crisis situations, and clinical decision-making.* Promote a positive team culture, staff engagement, and workplace morale.* Ensure participants receive coordinated, individualized, and recovery-oriented care.* Promote evidence-based and trauma-informed practices.* Monitor documentation for accuracy, timeliness, and compliance with state, federal, and agency regulations.* Ensure staff maintain required licenses, certifications, and training requirements.* Participate in accreditation, licensing, and audit activities.* Promotes program efficiency, professional growth, and retention of program staff.* Oversees the day-to-day operation of the HOST team, providing leadership, training and support to program staff.* Utilizes the principals consistent with modified Assertive Community Treatment (ACT) model that will best serve the targeted population.* Maintains primary liaison functions for the HOST program, OHRS, Providence St Peters, Healthcare Authority (HCA), Thurston and Mason County officials, and other local partners.* Ensures assessment of HOST participants and discharge plans for individuals exiting the program are completed.* Responsible for monthly reports pertaining to HCA approved Project Plan and engagement services provided by the HOST team.* Assists in the investigation and resolution of administrative problems related to service delivery. Responds to inquiries from internal and external sources.* Records EHR (Electronic Health Record) recordkeeping items.* Demonstrates the OHRS mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders.* Ensure medical staff adhere to standards of care, evidence-based practices, and documentation requirements.* Coordinate across clinical and medical teams to maintain integrated behavioral health and medical service alignment.* Support medical staff onboarding, training and ongoing professional development with an emphasis on quality, compliance and best practice.* Collaborate with prescribers and nursing to address service gaps and improve medical workflows.## QualificationsEDUCATION AND EXPERIENCE:* Master’s Degree in psychology, social work, public administration, business or other closely related field is required.* Meets WA State qualifications to be a Mental Health Professional.* Qualifies as a Licensed Agency Affiliated Counselor or be licensed by the state of WA Department of Health as a Social Worker, Mental Health Counselor, or Marriage and Family Therapist.* Qualifies for or is licensed by the State of WA Department of Health as a Substance Use Disorder Professional, preferred.* Three (3) or more years professional, administrative, and/or supervisory experience providing services to individuals with Behavioral Health or Substance Use Disorders. Any equivalent combination of experience and education that provides the applicant with the desired knowledge, skills and ability required to perform the essential job functions may be considered.* Ability to utilize a personal computer with applicable software to successfully perform essential job functions of the position including word processing, spread sheet, analysis, information retrieval, and tracking.* Current Washington State Driver's License and satisfactory drivers record required, or have requested and obtained an appropriate accommodation.* Satisfactory background checks.SKILLS AND ABILITIES:* Ability to utilize the principals consistent with modified Assertive Community Treatment (ACT) model that will best serve targeted population.* Strong written and verbal communication skills, as well the ability to work with people of diverse backgrounds and/or cultures.* Ability to communicate effectively with individuals and groups regarding complex or controversial public policy and behavioral health issues or service, as well as establish and maintain effective working relations with OHRS staff, Providence St Peters, HCA, and the community.* Ability to write clear and concise proposals, clinical documents, reports, and correspondence.* Ability to adhere to strict deadlines, including data entry submissions.* Experience working with contracted providers and coordination with varied agency partners.* Ability to respectfully manage differences, opposing perspectives, opinions, and interests.* Ability to apply organizational efficiency, and proficiency in prioritizing work assignments.* Ability to remain flexible and adaptable to change.* Strong critical thinking skills, ability to conceptualize and implement creative solutions.* Knowledge of local, state, and federal government policy, regulations, and decision-making processes.* Promote and champion the Mission, Vision, and Values of OHRS.WORKING CONDITIONS:* Primarily works in an office environment and responds to the community, to include houseless encampments.* Travel to meetings and local community locations will be required.* Service responsibilities include regular, in person attendance and may require on-call availability at certain times, including availability during normal business hours and after hours/weekends/holidays as needed. With supervisor approval may be approved to work from home 1 day per week.* Minimal to moderate physical exertion is required, including sitting, standing, walking, hiking, climbing stairs, bending, squatting, carrying supplies up to 25 pounds, and traveling over uneven terrain. Regular computer use requiring typing and viewing monitors for extended periods of time.