Host- Preston & Royal

Fish City Grill; Dallas (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

A vibrant restaurant in Dallas is seeking a Host to create a warm and welcoming atmosphere for customers. The ideal candidate will proudly represent the restaurant by managing guest interactions and maintaining a clean environment. This entry-level position is perfect for someone with a passion for service and the ability to thrive in a fast-paced setting.

Qualifications

• Good reading, writing, and mathematical skills.
• Able to interact professionally with customers and team members.
• Able to handle multiple tasks in a fast-paced environment.

Responsibilities

• Greet customers and manage seating arrangements.
• Ensure a clean and welcoming environment.
• Assist with customer service tasks throughout the shift.

Skills

Communication

Customer Service

Good Judgment

Education

High school degree or GED preferred

Job description

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Job Overview

Responsible for greeting every single Customer with a personable, genuine, upbeat, and unique greeting. Control the flow of traffic and maintain an awesome, clean atmosphere to Customers.

Job Overview

Responsible for greeting every single Customer with a personable, genuine, upbeat, and unique greeting. Control the flow of traffic and maintain an awesome, clean atmosphere to Customers.

Primary Responsibilities

• Live by a servant leadership philosophy to always serve others first.
• Understand, and comply with:
• All Company policies, procedures, and operating standards.
• All federal/state/local laws and ordinances.
• Provide a first and last impression for our neighborhood joint.
• Maintain energy, enthusiasm, passion and P.R.I.D.E. throughout the shift.
• Perform the role of a Host.
• Know menu details, drink specials, and Chalkboard specials.
• Know what credit cards we accept.
• Open and hold the door for Customers.
• Greet Customers with a genuine hello, a smile and eye contact.
• Manage the seating of the Customers; monitor wait times.
• Guide Customers to an appropriate table while maintaining a comfortable pace and proximity to Customers following you.
• Hand clean menus to Customers once they are seated; explain the Chalkboard specials.
• Manage the communication throughout the restaurant.
• Provide awesome service to all Customers.
• Always have a “do whatever it takes” personality.
• Hold doors open for Customers
• Pull out chairs for female Customers.
• Accommodate and meet special needs of Customers (senior citizens, large parties, business meetings, etc.).
• Perform secondary responsibilities.
• Assist Busser by clearing and/or wiping tables.
• Assist Servers by refilling beverages.
• Assist Bartenders by handling carry out orders.
• Complete assigned opening, ongoing, and closing sidework.
• Maintain a safe, sanitary, and secure environment at all times.
• Notify a Manager of all Customer complaints.
• Remain calm at all times.
• Perform any other tasks or duties as assigned by a Manager.
  
  

Required Skills

• High school degree or GED preferred.
• Good reading, writing, mathematical and communication skills.
• Able to interact professionally with other Customers and Team Members.
• Able to handle multiple tasks in a fast-paced environment.
• Good judgment and decision making abilities.
  
  

Physical Requirements (as Required By OSHA)

• Must be able to spend 100% of working time standing, walking, and reaching.
• Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.
• Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces.
• Climbing and ascending or descending ladders, stairs, and ramps.
• Must be able to carry loads greater than 35 pounds frequently.
• Must be able to communicate clearly with our Customer in the primary language of the restaurant.
• Hearing sounds at normal speaking levels with or without correction.
• Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Other

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Restaurants

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