Host - Posty's, Nashville

TC Restaurant Group; Nashville (TN); On-site; USD 15,000 - 21,000; Part time

Job summary

TC Restaurant Group is seeking a Host/Hostess in Nashville to provide a welcoming first impression and support exceptional guest experiences. You will greet guests, share wait times, and guide them to their table while maintaining a clean entry area.

The role requires excellent communication with guests and staff, ability to handle promotions, and a positive attitude toward resolving issues. Part-time opportunities may be available, with varied shifts including days, nights, weekends, and

Qualifications

• High School Diploma or equivalent preferred.
• 18+ years of age.
• Minimum of 6 months in restaurant/host related positions preferred.
• Minimum of 6 months of customer service experience preferred.

Responsibilities

• Greet incoming and departing guests warmly with a smile and eye contact.
• Inform guests of current promotions and their server.
• Be alert in the dining room to assist servers by communicating patron needs.
• Collaborate with servers, food runners, and bar staff to ensure top service.
• Access business apps (email, chat) to communicate with team members.

Skills

Guest services

Customer service

Communication

Teamwork

Multitasking

Education

High School Diploma or equivalent

Tools

POS systems

Job description

POSITION SUMMARY

A Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host/Hostess also greet guests upon arrival, informs guests of their wait time, monitors a waiting list, shows guests to their table and bids guests farewell as they leave. A Host/Hostess must be able to carry natural conversation with guests and present the best first impression of the Company. The goal is to accelerate our business development by providing customers with a memorable experience.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO

• Greet incoming and departing guests warmly with a genuine smile and eye contact.
• Inform guests of current promotions & who will be serving them.
• Be alert and observant in the dining room to assist servers by informing them of patron needs.
• Collaborate with servers, food runners, and bar staff to support best in class service.
• Ability to access and operate business applications for communication with fellow team members (i.e. email, chat/text messaging)
• Work with complaints or problems with a positive attitude.
• Promote loyalty from customers.
• Maintain a tidy and clean entry and greeting area.

EDUCATION/REQUIREMENTS

• High School Diploma or equivalent preferred.
• 18+ years of age
• Minimum of 6 months in restaurant and/or host related positions preferred
• Minimum of 6 months of experience in customer service preferred

WORK ENVIRONMENT & SCHEDULE

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

• Involves constant public contact.
• Hours may be part-time (less than 30 hours per week)
• Schedule could exceed 30 hours per week and may include overtime when approved by management.
• Work varied shifts to include days, nights, weekends and holidays.

This company participates in E-Verify. Please use the links below to view information on the E-Verify process and your rights in relation to E-Verify.

TC Restaurant Group is an Equal Opportunity Employer.