Host Person Gourmet - Steady Extra (Planet Hollywood LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a friendly and upbeat individual to join their team. In this role, you will be responsible for greeting guests, managing reservations, and ensuring a seamless dining experience. Your ability to communicate effectively and maintain strong relationships with guests and staff will be key to your success. This position offers the chance to work in a dynamic environment where your contributions will directly impact guest satisfaction. If you enjoy working in a fast-paced, customer-focused setting, this opportunity is perfect for you.

Qualifications

• Relevant experience in high-quality, high-volume operation preferred.
• Knowledge of basic food and beverage products is essential.

Responsibilities

• Greet guests in a warm and friendly manner.
• Manage incoming reservations and venue floor using the table management system.
• Answer incoming reservation calls and facilitate guest requests.

Skills

Customer Service

Basic Math Skills

Communication Skills

Knowledge of Food & Beverage

Education

High School Diploma or Equivalent

Tools

Table Management System

Office Equipment

Job description

JOB SUMMARY: Responsible for greeting guests in an upbeat, friendly and courteous manner.

ESSENTIAL JOB FUNCTIONS:

• Answer incoming reservation calls.

• Complete reservations in the computerized reservation system.

• Keep abreast of all food & beverage venues and menus.

• Check availability on a continuous basis.

• Perform other related duties as assigned.

• Greet guests in a warm and friendly manner.

• Answer the telephone and facilitate guest requests.

• Using the table management system, manage incoming reservations and venue floor.

• Assist with daily administrative work as per direction of the venue manager.

• Perform other related duties as assigned.

PERFORMANCE REQUIREMENTS:

• Knowledge of basic food and beverage products.

• Ability to perform basic/intermediate math skills.

• Ability to operate office equipment and Table Management system.

• Ability to read, write, and understand English.

• Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management.

• Knowledge, understanding and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels and other instructions

QUALIFICATIONS:

• Relevant experience in high-quality, high-volume operation preferred.

EDUCATION:

• High School education or equivalent.

LICENSE/CERTIFICATE:

• Food Safety Team Member Training required.

• Training in Intervention Procedures (TIPS) required.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

• Prolonged standing and sitting.

• Eye/hand coordination and manual dexterity.

• Ability to distinguish letters, symbols, and colors.

• Normal vision and hearing range.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g., emergencies, changes in personnel, workload, rush jobs or technical developments).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended. Caesars Entertainment Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.