Host Person Galveston Island Hilton

San Luis Resort, Spa and Conference Center; Galveston (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hospitality provider as a Host Person at a premier resort in Galveston. You will be the first point of contact for guests, ensuring exceptional service and a positive dining experience. Responsibilities include greeting guests, managing inquiries, and assisting with food service. The role requires strong communication and organizational skills, with opportunities for career advancement and various employee benefits.

Benefits

Paid Time Off

401K

Employee Discounts

Opportunities for Advancement

Community Volunteer Opportunities

Qualifications

• Preferred: 1 year of restaurant experience.
• Ability to read/write in English and handle basic math.

Responsibilities

• Greet and welcome guests with a genuine smile.
• Engage with guests, anticipate their needs.
• Handle guest complaints professionally.

Skills

Organizational Skills

Interpersonal Skills

Communication Skills

Multitasking

Positive Attitude

Job description

Job Title: Host Person at Galveston Island Hilton

Join us at San Luis Resort, Spa and Conference Center as a Host Person. Be one of the first applicants to apply for this exciting opportunity.

Overview

A Host is the first point of contact for guests and is responsible for providing exceptional customer service to ensure a positive first impression of the restaurant.

Responsibilities

1. Greet and welcome guests with a genuine smile and positive attitude.
2. Engage with guests, anticipate their needs, and respond promptly to inquiries or concerns.
3. Maintain knowledge of the menu, specials, and promotions to assist guests effectively.
4. Handle guest complaints professionally or escalate to management when necessary.
5. Assist with running food, delivering, and refilling drinks.
6. Guide guests to their tables and present menus.
7. Take to-go orders via phone and in person.
8. Ensure guest satisfaction throughout their dining experience.
9. Refill drinks and clear plates as needed.
10. Provide high chairs and other requested items.
11. Comply with all relevant federal and state laws, including FLSA tip regulations.

Qualifications

• Preferred: 1 year of restaurant experience.
• Strong organizational skills.
• Excellent interpersonal and communication skills.
• Positive attitude and team player.
• Ability to multitask.
• Availability on weekdays, weekends, nights, mornings, and holidays.
• Ability to read/write in English and handle basic math.

What We Offer

• Multiple benefit plans.
• Paid Time Off.
• 401K.
• Opportunities for advancement.
• Respectful, diverse work environment.
• Employee discounts on dining, retail, amusements, and hotels.
• Community volunteer opportunities.

Note: The above overview is high-level. For full details, contact the Human Resources department at the location where you're applying.

Salary Range: USD $10.00 per hour.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Hospitality

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