Host - Peak New York

Tao Group Hospitality; New York (NY); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a vibrant and dynamic hospitality team where you will play a key role in creating memorable experiences for guests. As a host, you will be the first point of contact, guiding guests to their tables and ensuring a welcoming atmosphere. This role requires a positive attitude, excellent communication skills, and the ability to thrive in a fast-paced environment. If you're passionate about hospitality and enjoy working with people, this position offers the opportunity to grow within a renowned establishment known for its exceptional service and lively ambiance.

Qualifications

• Previous experience in hospitality is essential.
• Experience in a high-volume restaurant or similar role preferred.

Responsibilities

• Guide guests to tables and maintain a clean entrance area.
• Handle reservations and assist with front desk operations.

Skills

Verbal Communication

Customer Service

Teamwork

Time Management

Education

Previous Hospitality Experience

Experience as a Host

Experience in High-Volume Settings

Job description

Guides guests to appropriate tables as directed by the maître d'. Interacts with restaurant guests, team members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.

Essential Functions of the Position Include, but Are Not Limited To:

1. Anticipates and accommodates the needs of guests.
2. Maintains cleanliness and orderliness of the entrance area.
3. Complies with Department of Health and company sanitation standards.
4. Handles reservations and incoming calls, answering guest questions.
5. Checks guests' coats and belongings where applicable.
6. Assists with setting up the front desk area, performs side-work, and other opening/closing procedures as directed by management, including:
   • Ensuring all menus are printed and ready for service.
   • Organizing menu books with current menus.
   • Collecting menus during shifts.
   • Performing opening and closing side-work as prescribed.
7. Reports breakage or damage of equipment or furniture immediately to management.
8. Participates in daily pre-service meetings, training sessions, and departmental meetings.
9. Demonstrates knowledge of Tao Group Hospitality, its partners, and hotel environments.
10. Works as part of a team, providing support to fellow team members.
11. Performs additional tasks as assigned.

Education/Working Knowledge

• Previous hospitality experience.
• Experience as a host or similar role.
• Experience in a high-volume restaurant, nightclub, or lounge.

Skills / Physical Demands / Work Environment / Schedule

The work environment and physical demands include:

• Ability to communicate verbally and in writing.
• Positive energy throughout the day.
• Legible printing for communication with team members, management, and guests.
• Ability to kneel, bend, sit, and stand for extended periods.
• Ability to move quickly and push/lift up to 50 lbs.
• Work in environments with noise, crowds, and smoke depending on guest volume.
• Extended hours, irregular shifts, evenings, weekends, and holidays may be required.
• Exposure to cleaning materials and hot kitchen elements.
• Maintain a professional and well-groomed appearance per company standards.
• Maintain confidentiality and handle a fast-paced, stressful environment.