Host - Part Time

IHG Hotels & Resorts; San Diego (CA); On-site; USD 18,000 - 25,000; Full time

Job summary

IHG Hotels & Resorts in San Diego is seeking a friendly hotel restaurant host to welcome guests, seat them promptly, and assist with taking payments. This role supports smooth service flow and helps maintain a balanced workload for servers across shifts.

You will use basic math and communication skills to handle cash, process transactions, and ensure accuracy. The position may involve taking take-out and room-service orders, answering guest questions, and contributing to a cooperative hotel team.

Qualifications

• Basic reading, writing and math skills.
• 6 months cash handling or food service experience.

Responsibilities

• Greet guests promptly and seat them, balancing workload among servers.
• Receive payments and balance cash drawer at close; complete opening/closing paperwork.
• Promote teamwork and coordinate with other departments.
• May process take-out orders and room-service orders; may upsell.
• May routinely clear and reset tables and assist with opening tasks.
• May handle guest complaints and special requests.
• May perform other duties as assigned.

Skills

Customer service

Cash handling

Communication skills

Basic math

Job description

JOB OVERVIEW:

Welcome guests to restaurant, seat them, and accept payment when they are done.

DUTIES AND RESPONSIBILITIES:

• Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. Alert guests when table is available.
• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May process take‑out orders; may answer room service phone and process room service orders; practice up‑selling techniques.
• May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
• May be asked to handle guest complaints and special requests.
• May assist with other duties as assigned.

Qualifications and Requirements:

Basic reading, writing and math skills and 6 months cash handling experience or food service experience.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
• Handling food objects, products and utensils
• Using a keyboard
• Bending, stooping, kneeling

Other:

• Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit, quantities, and variances.
• May be required to work nights, weekends, and/or holidays.

Hotel Indigo is an upper‑upscale lifestyle brand that captures the true spirit of the neighbourhood. With over 150 properties worldwide, we look for individuals that can inspire our guests to make unique discoveries through meaningful connections to the diverse people, places, and cultures of the local area.

Bring your story, to inspire new ones.

Important information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue‑based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
• For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.