Host - New Boston Seaport Location!

Five Iron Golf; Boston (MA); On-site; USD 60,000 - 80,000; Part time

Job summary

An innovative indoor golf and entertainment venue is seeking a Host to enhance guest experiences. In this engaging role, you will be the first point of contact for visitors, ensuring they feel welcomed and informed. Your responsibilities will include managing reservations, providing information about specials and memberships, and maintaining a clean and organized reception area. This position offers the opportunity to work in a dynamic environment where customer service is paramount. Join a team that values inclusivity and strives to make golf accessible for everyone.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401K

Free Meals while Working

Qualifications

• Experience in hospitality or customer service is encouraged.
• Strong organizational skills and ability to manage reservations.

Responsibilities

• Welcome guests and manage the front desk operations.
• Provide accurate wait times and monitor reservations.
• Coordinate with staff and maintain a clean reception area.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Reservation Management

Tools

MindBody

Job description

Description

Five Iron Golf is the country's premier indoor golf and entertainment experience, with 26 locations nationwide and more on the way. Five Iron Golf’s core mission is to seamlessly meld golf and entertainment, and in the process make golf inclusive and accessible for all.

As we expand, we are looking for team-oriented employees who help continue our most important tradition; providing outstanding customer service.

We are seeking a Host. This individual will oversee all aspects of the front desk and will report directly to the General Manager.

Responsibilities Include The Following

• Welcome guests to the venue with a smile and positive 5i attitude
• Provide accurate wait times and monitor waiting lists
• Manage reservations in MindBody, our booking software
• Escort customers to assigned simulator or bar areas
• Provide information on specials as well as memberships and league information
• Acknowledge customers upon their departure
• Coordinate with wait staff about available simulator options
• Maintain a clean reception area
• Answer incoming calls and address customers’ inquiries
• Assist other staff as needed
  
  

Required Qualifications

• Golf, server, and/or hospitality experience encouraged but NOT required
• Experience in managing reservations
• Demonstrable customer-service skills
• Excellent communication skills both on the phone and in-person
• Strong organizational skills with the ability to monitor all simulators and bar area
• Availability to work various shifts as needed
  
  

Benefits

• Health, Dental, and Vision insurance*
• Long and Short Term Disability*
• Accident and Critical Illness Insurance*
• 401K *
• Meals while working are included for free
  
  

**Benefits only apply to Full-Time Employees**

Pay: $16/hr

Job Type: Non-Exempt, part time

Schedule: Nights and weekends required

Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.