Host - My Neighbor Felix Lohi

Lotus Concepts Management; Chicago (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Lotus Concepts Management is looking for Experienced Hosts for their restaurant, My Neighbor Felix Lohi, in Chicago. This dynamic role involves welcoming guests, managing reservations, and ensuring a positive dining experience in a bustling restaurant setting. Ideal candidates possess strong customer service skills, organizational abilities, and a team-oriented mindset. Competitive hourly pay of $15.79 plus gratuities along with training and benefits offer great opportunities for career advancement.

Benefits

Training and opportunities for career advancement

Paid sick leave accrual

Health, dental, and vision benefits

401K with company match

Total Advantage Package for telehealth and wellness

Qualifications

• Previous experience in a host role required.
• Exceptional customer service skills with a friendly demeanor.
• Strong organizational skills to manage reservations effectively.

Responsibilities

• Greet guests warmly to foster positive relationships.
• Manage reservations and optimize guest flow.
• Maintain clear communication with the service team.

Skills

Customer service skills

Organizational skills

Interpersonal skills

Communication skills

Team collaboration

Physical stamina

Job description

We are looking for Experienced Hosts to join our team at My Neighbor Felix Lohi! If you are looking to join a fun and dynamic team in a lively restaurant and bar environment, we’d love to hear from you!

Hourly pay: $15.79 + gratuities (tips)

Qualifications:

Previous experience in a host role required.

Exceptional customer service skills with a friendly and approachable demeanor.

Strong organizational skills to manage reservations and guest flow effectively.

Outstanding interpersonal and communication skills, with a strong focus on conveying the passionate nature of Lotus Concepts.

Ability to thrive in a high-volume, dynamic, fast-paced environment while maintaining composure.

Team player with the ability to collaborate effectively with colleagues and management.

Physical stamina to stand, walk, and carry trays for extended periods.

Flexibility to work evenings, weekends, and holidays.

Responsibilities:

Guest Relations: Greet guests with a warm and friendly demeanor, embodying the welcoming atmosphere. Foster positive guest relationships by anticipating needs, providing recommendations, and addressing inquiries with a commitment to the brand.

Reservation Management: Effectively manage reservations, ensuring accurate seating arrangements and optimizing guest flow for both regular and special events.

Communication: Maintain clear communication with the service team to ensure smooth transitions between seating and service.

Guest Assistance: Extend assistance and information to guests, helping them navigate the guests experience and handling any guest concerns or issues with a solution-oriented approach.

Competitive compensation and gratuity opportunities.

Training and opportunities for career advancement within the restaurant industry.

Paid sick leave accrual.

Health, dental, vision, accident, and life benefits upon eligibility.

401K with company match and fully vested upon eligibility.

Total Advantage Package – An opt-in program providing telehealth, healthcare discounts, health advocates and financial wellness tracks & coaching.