Host - Milk & Honey

Thompson Hospitality Corp.; Maryland; On-site; USD 25,000 - 35,000; Full time

Job summary

Join a vibrant New Orleans-themed brunch destination as a Host/Hostess at Milk and Honey. You will be the face of the establishment, ensuring guests feel welcomed and valued while managing seating and collaborating with waitstaff. This role requires excellent customer service skills and the ability to thrive in a fast-paced environment.

Benefits

Health/Dental/Vision

Paid Time Off

401(k), matched up to 4%

Short and Long Term Disability

Tuition Reimbursement

Employee Referral Program

Pet Insurance

Discounts: Hotels, Travel, Tickets, Restaurants

Discounted meal plan at HBCU client locations for employees and relatives attending school

Qualifications

• Ability to work calmly and effectively under pressure.
• Flexible availability, including weekends and holidays.
• High energy and stamina to work in a fast-paced environment.

Responsibilities

• Welcome guests warmly with a radiant smile and enthusiasm.
• Coordinate seating arrangements to manage the flow of the restaurant efficiently.
• Engage with guests, providing menu and special information.

Skills

Customer Service

Multitasking

Communication

Education

High school diploma or equivalent

Job description

Overview

Are you a people person with a warm and welcoming demeanor? Join our team at Milk and Honey, a vibrant New Orleans-themed Southern Brunch destination. As a Host/Hostess, you'll be the face of our establishment, greeting guests with genuine hospitality and ensuring a smooth and enjoyable dining experience from the moment they walk through our doors. Your friendly nature and exceptional customer service skills will set the tone for our guests' visit, as you manage seating arrangements and coordinate with the waitstaff. Bring your charm and organizational skills to Milk and Honey, where you'll play a vital role in creating a welcoming atmosphere and leaving a lasting impression on our guests.

Benefits

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short and Long Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Discounted meal plan at HBCU client locations for employees and relatives attending school

Responsibilities

• Welcome guests warmly with a radiant smile and enthusiasm, creating a memorable first impression.
• Coordinate seating arrangements to manage the flow of the restaurant efficiently.
• Engage with guests, providing menu and special information through excellent communication skills.
• Handle guest inquiries, phone calls, and reservations with multitasking skills and professionalism.
• Collaborate with waitstaff to ensure timely seating and smooth guest transitions.
• Serve as an ambassador of hospitality, ensuring each guest feels valued and receives personalized attention.

Qualifications

• Ability to work calmly and effectively under pressure.
• High school diploma or equivalent preferred.
• Flexible availability, including weekends and holidays.
• Ability to stand and walk for up to 10 hours per day.
• High energy and stamina to work in a fast-paced environment.

Who We Are

Milk & Honey offers award-winning dishes like Shrimp & Grits, Chicken & Waffles, Rum Chata French Toast, and more. Join us for brunch with friends, family, or loved ones. Carry-out available at all locations.

Thompson Hospitality, the nation's largest minority-owned food and facilities management company, has over 25 years of experience. We focus on purpose, people, and performance, aiming to give back, treat others well, and serve high-quality food and service. We are committed to equal employment opportunities and prohibit discrimination and harassment of any kind.