Host - mar'sel (Part Time)

CoralTree Hospitality; Rancho Palos Verdes (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading hospitality company in Rancho Palos Verdes as a Host. You will create memorable experiences for guests by managing seating arrangements, ensuring cleanliness, and providing exceptional service. This role requires strong communication skills and the ability to work under pressure. If you are enthusiastic and enjoy working in a dynamic environment, we want to hear from you!

Benefits

Paid time off

401(k) plan with company match

Qualifications

• Energetic, enthusiastic and motivational individual.
• Ability to implement and uphold service standards.
• Must be able to stand or walk for long periods.

Responsibilities

• Greet and seat guests, ensuring service satisfaction.
• Confirm table setups and manage dining room maintenance.
• Communicate with kitchen regarding guest counts.

Skills

Communication

Customer Service

Teamwork

Education

2 years of Fine dining

Hotel experience preferred

Job description

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for greeting and seating guests, overseeing dining room maintenance and monitoring service to ensure guest satisfaction.

Responsibilities

• Create floorplan & map (managers approval)
• Confirm new terrace and private party setup
• Change and light candles in front entrance/lounge area
• Unlock side doors on arrival and front door at opening time
• Making sure we have clean and enough menus for the evening/brunch
• Check IPads update and make sure they are charged
• Reconfirm reservations for next day
• Print VIP and special requests for manager
• Confirm tables are set for the right amount of guests
• Update status of tables and mark in Open Table accordingly
• Pull out chair and present menus/tasting menus and wine menu for guests
• Introduce the guests to server
• Communicate with the kitchen regarding guests counts and length of wait for tables
• Always smile and greet guests with a warm welcome
• Maintain cleanliness of work areas and hostess stand throughout the day
• Ensure uniform and personal appearance are clean and professional
• Welcome and acknowledge all guests according to company and FORBES standards
• Anticipate and address guests` service needs
• Check the restroom and perimeter of the restaurant every 30 minutes to ensure cleanliness
• Thank guests with genuine appreciation and open front door
• Perform other reasonable job duties as requested by Supervisors

Additional Duties & Responsibilities:

• Adhere to departmental policies and procedures
• Know what sustainable initiatives Terranea is currently taking to adhere to the environment
• Effectively communicate with peers, management, line and front of the house employees
• Be responsible for the cleanliness of the immediate work area as well as the general property and perimeter
• Subscribe to proper grooming, dress and uniform standards as set forth by Company policy
• Be courteous to all guests and coworkers
• Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately

Qualifications

• Energetic, enthusiastic and motivational individual
• Must be able to speak, comprehend, and read English
• Must have strong communication skills
• Ability to implement and uphold service standards
• Ability to interact with all associates and guests of the resort
• Ability to work well in stressful, high-pressure situations
• Must be able to stand or walk for long periods of time
• Availability to work weekends

Experience, Education, & Licensure:

• 2 years of Fine dining
• Hotel experience preferred

Compensation

Base Pay Start Rate: $18.63/Hr.

We offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!