Host- Lake Highlands

Fish City Grill; Dallas (TX); On-site; USD 15,000 - 21,000; Full time

Job summary

Fish City Grill in Dallas, TX is seeking a Host to warmly greet guests and manage seating in a fast-paced environment. You will maintain a clean, energetic dining room, understand menu details and chalkboard specials, and support bussers, servers, and bartenders as needed to ensure smooth service.

This role requires strong communication and multitasking abilities. The position emphasizes a welcoming first impression, professional interaction with guests, and adherence to safety and company

Qualifications

• High school degree or GED preferred.
• Good reading, writing, math and communication skills.
• Able to interact professionally with customers and team members.
• Able to handle multiple tasks in a fast-paced environment.
• Good judgment and decision making abilities.

Responsibilities

• Greet customers with a personable, genuine, upbeat greeting.
• Control flow of traffic and maintain clean atmosphere for customers.
• Open and hold door for customers and guide seating.
• Know menu details, drink specials, chalkboard specials.
• Assist bussers/servers/bartenders as needed and perform opening/closing sidework.
• Maintain safety, sanitation, and communicate with management regarding complaints.

Skills

High school diploma

Strong communication

Multitasking

Professional interaction

Decision making

Education

High school degree or GED

Job description

Job DetailsJob Location: FCG Lake Highlands - Dallas, TX 75231Job Category: HostJob Overview

Responsible for greeting every single Customer with a personable, genuine, upbeat, and unique greeting. Control the flow of traffic and maintain an awesome, clean atmosphere to Customers.

Primary Responsibilities

• Live by a servant leadership philosophy to always serve others first.
• Understand, and comply with:
• All Company policies, procedures, and operating standards.
• All federal/state/local laws and ordinances.
• Provide a first and last impression for our neighborhood joint.
• Maintain energy, enthusiasm, passion and P.R.I.D.E. throughout the shift.
• Perform the role of a Host.
• Know menu details, drink specials, and Chalkboard specials.
• Know what credit cards we accept.
• Open and hold the door for Customers.
• Greet Customers with a genuine hello, a smile and eye contact.
• Manage the seating of the Customers; monitor wait times.
• Guide Customers to an appropriate table while maintaining a comfortable pace and proximity to Customers following you.
• Hand clean menus to Customers once they are seated; explain the Chalkboard specials.
• Manage the communication throughout the restaurant.
• Provide awesome service to all Customers.
• Always have a “do whatever it takes” personality.
• Hold doors open for Customers
• Pull out chairs for female Customers.
• Accommodate and meet special needs of Customers (senior citizens, large parties, business meetings, etc.).
• Perform secondary responsibilities.
• Assist Busser by clearing and/or wiping tables.
• Assist Servers by refilling beverages.
• Assist Bartenders by handling carry out orders.
• Complete assigned opening, ongoing, and closing sidework.
• Maintain a safe, sanitary, and secure environment at all times.
• Notify a Manager of all Customer complaints.
• Remain calm at all times.
• Perform any other tasks or duties as assigned by a Manager.

Required Skills

• High school degree or GED preferred.
• Good reading, writing, mathematical and communication skills.
• Able to interact professionally with other Customers and Team Members.
• Able to handle multiple tasks in a fast-paced environment.
• Good judgment and decision making abilities.

Physical Requirements (as required by OSHA)

• Must be able to spend 100% of working time standing, walking, and reaching.
• Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.
• Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces.
• Climbing and ascending or descending ladders, stairs, and ramps.
• Must be able to carry loads greater than 35 pounds frequently.
• Must be able to communicate clear...