Host- Sugar Land

Fish City Grill; Sugar Land (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Fish City Grill Sugar Land, TX is seeking a friendly Host to welcome guests and help maintain a smooth dining flow. You will greet customers, manage seating, and keep a clean, inviting atmosphere while working closely with servers and the rest of the team.

Ideal candidates will have a high school diploma or GED and strong communication skills. This role emphasizes professional interaction with customers and teammates in a fast-paced restaurant environment.

Qualifications

• High school degree or GED preferred.
• Good reading, writing, mathematical, and communication skills.
• Able to interact professionally with Customers and Team Members.

Responsibilities

• Greet every Customer with a personable, genuine, upbeat greeting.
• Manage seating and monitor wait times; guide Customers to a table with a comfortable pace.
• Provide outstanding service with a "do whatever it takes" attitude.
• Notify a Manager of all Customer complaints; remain calm and perform other tasks as assigned.

Education

High school degree or GED

Job description

Overview

Job Location: FCG Sugar Land - Sugar Land, TX 77479
Job Category: Host

Responsibilities

• Greet every Customer with a personable, genuine, upbeat, and unique greeting.
• Control the flow of traffic and maintain a clean atmosphere for Customers.
• Live by a servant leadership philosophy to always serve others first.
• Understand and comply with all Company policies, procedures, and operating standards; all federal/state/local laws and ordinances.
• Provide a first and last impression for our neighborhood joint.
• Maintain energy, enthusiasm, passion and pride throughout the shift.
• Perform the role of a Host; know menu details, drink specials, Chalkboard specials, and accepted credit cards.
• Open and hold the door for Customers; greet with a genuine hello, a smile, and eye contact.
• Manage seating and monitor wait times; guide Customers to an appropriate table with a comfortable pace.
• Present clean menus, explain Chalkboard specials, and communicate effectively with the restaurant team.
• Provide outstanding service to all Customers; maintain a "do whatever it takes" attitude.
• Hold doors open for Customers; pull out chairs for female Customers where appropriate.
• Accommodate and meet special needs of Customers (senior citizens, large parties, business meetings, etc.).
• Perform secondary responsibilities and assist Busser, Servers, and Bartenders as needed.
• Complete assigned opening, ongoing, and closing sidework; maintain a safe, sanitary, and secure environment at all times.
• Notify a Manager of all Customer complaints; remain calm at all times and perform any other tasks as assigned by a Manager.

Qualifications

• High school degree or GED preferred.
• Good reading, writing, mathematical, and communication skills.
• Able to interact professionally with Customers and Team Members.
• Able to handle multiple tasks in a fast-paced environment.
• Good judgment and decision-making abilities.
• Physical Requirements: must be able to spend 100% of working time standing, walking, and reaching; ability to push, pull, and lift objects; maintain balance; climb stairs; communicate clearly; and have the ability to lift over 35 pounds.

Physical Requirements (as required by OSHA)

• Must be able to spend 100% of working time standing, walking, and reaching.
• Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally.
• Maintaining body balance on various surfaces.
• Climbing and ascending or descending ladders, stairs, and ramps.
• Must be able to carry loads greater than 35 pounds frequently.
• Must be able to communicate clearly with Customers in the primary language of the restaurant.
• Hearing at normal levels with or without correction; vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.