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A leading restaurant in Dallas is seeking a Host for their Lake Highlands location. As a Host, you will be the first point of contact for customers, responsible for greeting them, managing seating, and ensuring a pleasant atmosphere. Ideal candidates will have strong communication skills, attention to detail, and a customer-centric attitude. This full-time entry-level position offers an opportunity to grow in a vibrant restaurant environment.
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Job Details
Job Location: FCG Lake Highlands - Dallas, TX
Salary Range: Undisclosed
Job Category: Host
Description
Job Overview
Responsible for greeting every single Customer with a personable, genuine, upbeat, and unique greeting. Control the flow of traffic and maintain an awesome, clean atmosphere to Customers.
Primary Responsibilities * Live by a servant leadership philosophy to always serve others first. * Understand, and comply with: * All Company policies, procedures, and operating standards. * All federal/state/local laws and ordinances. * Provide a first and last impression for our neighborhood joint. * Maintain energy, enthusiasm, passion and P.R.I.D.E. throughout the shift. * Perform the role of a Host. * Know menu details, drink specials, and Chalkboard specials. * Know what credit cards we accept. * Open and hold the door for Customers. * Greet Customers with a genuine hello, a smile and eye contact. * Manage the seating of the Customers; monitor wait times. * Guide Customers to an appropriate table while maintaining a comfortable pace and proximity to Customers following you. * Hand clean menus to Customers once they are seated; explain the Chalkboard specials. * Manage the communication throughout the restaurant. * Provide awesome service to all Customers. * Always have a "do whatever it takes" personality. * Hold doors open for Customers * Pull out chairs for female Customers. * Accommodate and meet special needs of Customers (senior citizens, large parties, business meetings, etc.). * Perform secondary responsibilities. * Assist Busser by clearing and/or wiping tables. * Assist Servers by refilling beverages. * Assist Bartenders by handling carry out orders. * Complete assigned opening, ongoing, and closing sidework. * Maintain a safe, sanitary, and secure environment at all times. * Notify a Manager of all Customer complaints. * Remain calm at all times. * Perform any other tasks or duties as assigned by a Manager.
Required Skills * High school degree or GED preferred. * Good reading, writing, mathematical and communication skills. * Able to interact professionally with other Customers and Team Members. * Able to handle multiple tasks in a fast-paced environment. * Good judgment and decision making abilities.
Physical Requirements (as required by OSHA) * Must be able to spend 100% of working time standing, walking, and reaching. * Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position. * Maintaining body equilibrium to prevent falling while walking, standing or crouching in narrow, slippery, or erratically moving surfaces. * Climbing and ascending or descending ladders, stairs, and ramps. * Must be able to carry loads greater than 35 pounds frequently. * Must be able to communicate clearly with our Customer in the primary language of the restaurant. * Hearing sounds at normal speaking levels with or without correction. * Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.
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