Host Home Coordinator / Case Manager

Hastings Chamber; Nevada, Northern (IA, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive benefits (Health, dental

403(b) retirement plan

PTO from Day 1

Daily pay option

Tuition assistance

Job summary

Mosaic is seeking a Mosaic at Home Coordinator/Case Manager to empower individuals with intellectual and developmental disabilities. You will build relationships, coordinate Individual Support Plans, monitor service delivery, and ensure compliance as part of a mission-driven team.

The role involves on-call support, field visits within the Des Moines area, and travel up to two hours. A Bachelor’s in human services and 2+ years of related experience are preferred.

Qualifications

• Bachelor’s degree in human services or related field (preferred).
• Minimum of two years related work experience.
• Previous work with people with intellectual disabilities is a plus.
• Valid driver's license in good standing for home visits.
• Strong communication, relationship-building, problem-solving abilities, and computer proficiency.
• Experience with HCBS industry regulations.

Responsibilities

• Build connections with individuals served, families, host home providers, and direct care workers.
• Help individuals express goals and ensure their voices are heard and respected.
• Monitor relationships between individuals and home providers to ensure a positive match.
• Collaborate with the service planning team to create Individual Support Plans.
• Oversee service delivery and contract compliance through home visits.
• Provide on-call support to providers and direct care workers.

Skills

Communication

Relationship-building

Problem-solving

Computer skills

HCBS knowledge

Education

Bachelor’s degree in human services or related field

2+ years related work experience

Job description

Empowering Lives: Mosaic at Home Coordinator

Status: Salaried, Days with OnCall to support case load (crisis intervention), Travel for home visits (can be up to 2 hours from Des Moines) agency vehicle or mileage reimbursement available.

Do you have a massive heart for empowering people with intellectual and developmental disabilities to live their absolute best lives? Are you the kind of person who can chat with anyone, solve puzzles on the fly, and thrives when working with a team?

If you just nodded your head enthusiastically, we want you! Join Mosaic as a Mosaic at Home Coordinator/Case Manager and become a professional difference-maker.

At Mosaic, we are relentlessly pursuing opportunities that empower people to live meaningful lives in caring communities. As a Coordinator, you aren’t just managing cases—you’re the ultimate bridge builder, ensuring the people we serve have a powerful voice and personalized support every single day.

What You’ll Actually Do (The Good Stuff):

• Build Epic Connections: You’ll be the go-to person, developing rock-solid relationships with the individuals we support, their families, host home providers, and direct care workers. Exceptional customer service is just how you roll.
• Be a Dream Champion: Help individuals express their goals, dreams, and needs. You're there to make sure their voices are not just heard, but loudly respected.
• Relationship Builder: You’ll monitor the relationships between individuals and their home providers, ensuring the pairing is a perfect, positive, and supportive match.
• Architect Personalized Plans: Collaborate with our service planning team to create Individual Support Plans. You’ll weave together a person's unique wishes with the necessary policy and regulatory requirements.
• Keep it Real in the Field: Oversee service delivery and contract compliance by hanging out where the magic happens. You’ll conduct regular home and service environment visits.
• Be the Safety Net: Provide on-call support to our wonderful providers and direct care workers when they need a helping hand or a quick problem solved.

Commitment to Mosaic Values:

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.

Requirements

What You’ll Bring to the Table:

• The Degrees & Deeds: A Bachelor’s degree in human services or related field is preferred, along with a minimum of two years of related work experience.
• The Bonus Points: Previous experience working with people with intellectual disabilities is a huge plus!
• The Credentials: A valid driver's license in good standing (you've gotta do those home visits!).
• The Superpowers: Top-notch communication skills, a knack for relationship-building, excellent problem-solving abilities, and computer proficiency.
• The Know-How: Experience in behavior management and a good grasp of HCBS industry regulations.

Why You’ll Love Working at Mosaic:

• Real Impact, Daily: You get to work for a mission-driven organization that is actively creating inclusive communities. No boring desk-jockeying here.
• An Awesome Work Family: Join a compassionate, collaborative team that genuinely values your ideas and contributions.
• Room to Grow: We love to see our people shine. We offer great opportunities for training and career advancement.
• Values Worth Living: We don't just put them on a poster. We live our values of belonging, connection, faithfulness, and gritevery day.
• Perks & Benefits (The Extra Sweeteners):
  • Comprehensive benefits package after 60 days (Health, dental, prescription, life insurance, short/long-term disability).
  • Tuition assistance to keep your brain growing.
  • 403(b) retirement plan.
  • PTO that starts accruing on Day 1 (and yes, you can use it immediately!).
  • DAILY PAY! Want your money at the end of the day? You got it. Prefer the traditional bi-weekly setup? That works too.

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