Host - Herbsaint

Link Restaurant Group; New Orleans (LA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading restaurant group as a Host at Herbsaint in New Orleans, where you will be the first point of contact for guests. This role requires a warm and professional demeanor, with responsibilities including greeting guests, managing reservations, and ensuring a welcoming environment. Ideal candidates will have restaurant experience and excellent communication skills, contributing to a memorable dining experience.

Benefits

Health insurance (medical, dental, vision)

401k with company match

Paid sick days

In-house dining discounts

Career progression

Professional development

Qualifications

• Minimum 1 year of host or restaurant experience in a high-volume environment.
• Ability to work in an organized and professional manner.
• Receptive to constructive criticism and feedback.

Responsibilities

• Greet all guests entering the restaurant and thank all guests leaving.
• Maintain cleanliness and organization at the host stand.
• Communicate clearly with guests regarding delays and wait times.

Skills

Communication

Interpersonal skills

Organizational skills

Adaptability

Strong work ethic

Job description

Join to apply for the Host - Herbsaint role at Link Restaurant Group.

Link Restaurant Group was founded by James Beard Award-winning Executive Chef Donald Link and Stephen Stryjewski, with the goal of supporting the continuous growth of their family of restaurants in New Orleans. Currently, their portfolio includes Herbsaint, Cochon, Cochon Butcher, Peche Seafood Grill, Gianna, La Boulangerie, and Calcasieu Private Dining. Growing up in South Louisiana, Chef Link learned the importance of traditions and the region's unique flavors, which influence their philosophy of producing honest, simple food.

We offer competitive wages, health insurance (medical, dental, and vision), 401k with company match, paid sick days, in-house dining discounts, career progression, and professional development.

Are you the consummate host or hostess? As the first person to greet our guests and one of the last contacts, your role is vital. We seek warm, engaging, and professional individuals to join our team.

Responsibilities:

1. Greet all guests entering the restaurant (by name if possible) and thank all guests leaving the restaurant.
2. Maintain cleanliness and organization at the host stand and front door area.
3. Answer phones, take reservations.
4. Perform mailing, posting, filing, or other projects as assigned by the Manager on duty.
5. Efficiently seat guests according to company standards to maintain an organized floor.
6. Communicate clearly and politely with guests regarding delays and wait times.
7. Ensure menus (including dessert menus and wine lists) are clean, in good condition, and presentable.
8. Present menus and offer a quality farewell: “Enjoy your dinner!”
9. Provide reservation counts and inform the Manager of any special requests, large parties, private events, etc.
10. Engage management for any guest issues or complaints.
11. Inform servers and managers of special requests, celebrations, allergies, etc., upon guest seating.
12. Guide guests comfortably to their tables.
13. Check bathrooms regularly for cleanliness, restock supplies, and empty trash cans as needed.
14. Adhere to grooming and dress code standards.

Skills and Requirements:

1. Minimum 1 year of host or restaurant experience in a high-volume environment.
2. Ability to work in an organized and professional manner.
3. Ability to stand and walk for long periods.
4. Quick thinking and adaptability in a changing environment.
5. Excellent communication and interpersonal skills.
6. Strong work ethic, hospitality sense, and collaborative attitude.
7. Receptive to constructive criticism and feedback.

Physical Demands:

• Visual, auditory, speaking, reaching, lifting up to 50 pounds, sitting, standing, bending, and moving intermittently during shifts (with or without accommodations).

Note: Duties may change; the company reserves the right to modify responsibilities. This description covers the general scope of the role but is not exhaustive.

LRG is an Equal Opportunity Employer. We do not discriminate based on race, color, creed, religion, gender (including gender identity or expression), pregnancy, medical conditions, sexual orientation, marital status, domestic or sexual violence victim status, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information, or other protected classes.