Host/Greeter - T. Cook's (Full-time) - Royal Palms Resort and Spa

Hyatt Hotels Corporation; Phoenix (AZ); On-site; Full time

Job summary

Join a leading hospitality company as a Host/Greeter at T. Cook's in the Royal Palms Resort and Spa. This role is crucial for guest satisfaction, requiring excellent communication skills and previous customer service experience. Enjoy benefits like employee meals and hotel discounts while working in a prestigious environment.

Benefits

Employee meals

Hotel room discounts

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Training

International opportunities

Qualifications

• Previous customer service experience required.
• Must be able to multi-task and stand for long periods.

Responsibilities

• Welcome guests and create a positive first impression.
• Influence overall dining experience through interactions.

Skills

Customer Service

Multi-tasking

Communication

Education

Valid AZ Food Handlers License

Tools

Micros

OpenTable

Job description

Hyatt is a place of learning – similar to a university. The company offers many opportunities for professional and personal growth.

Host/Greeter - T. Cook's (Full-time) - Royal Palms Resort and Spa

Location: The Unbound Collection Royal Palms Resort and Spa, Phoenix, AZ, US

Department: Bars/Restaurants/Outlets

Position Type: Full-time, Hourly/Entry Level Employee

Pay: Starts at $16 plus tips

Summary

Join the Hyatt family at the Royal Palms Resort and Spa, a AAA Four Diamond resort located at the foot of Camelback Mountain. The resort features 119 guestrooms, T. Cook’s restaurant, the Mix Up Bar, and the Forbes Four Star Alvadora Spa.

As a Greeter at T. Cook’s, you will welcome guests and create a positive first impression. Your interactions will influence the overall dining experience, including providing table accommodations and menu recommendations. You may be the last contact point and play a key role in guest satisfaction. Experience as a restaurant host/hostess is highly valuable.

Preferred experience includes fine dining, familiarity with POS systems (Micros), reservations (OpenTable), customer service, and hospitality roles. Must be able to multi-task (using phone, computer, iPad), stand for long periods, and possess excellent communication skills. Valid AZ Food Handlers License required.

Qualifications

• Previous customer service experience
• Ability to multi-task
• Ability to stand for long periods
• Flexible schedule including mornings, evenings, weekends, and holidays
• Enjoy employee meals and hotel room discounts
• Benefits include medical, dental, vision insurance (full-time), retirement plan, training, and international opportunities

All qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.