Host/Greeter

Omni Hotels & Resorts; Hilton Head Island, South Toms River (SC, NJ); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality seeks friendly and motivated individuals to join their team at a beautiful oceanfront resort. This role offers the opportunity to create memorable experiences for guests by ensuring they are greeted and seated with exceptional service. The ideal candidate will thrive in a dynamic work environment, where they can showcase their communication skills and passion for customer service. Join a culture that values respect, gratitude, and empowerment, and be part of a team that takes pride in delivering outstanding service to all guests. If you're looking to make a difference in the hospitality industry, this could be the perfect opportunity for you.

Qualifications

• Friendly and motivated individuals with a passion for serving others.
• Knowledge of hotel property and menu items is essential.

Responsibilities

• Greet and seat guests in a friendly manner according to Omni Standards.
• Assist managers with restaurant operations and control guest volume.
• Inform guests about menu items and daily specials.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma

Job description

Location

Hilton Head Oceanfront Resort

Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.

Omni Hilton Head’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.

Job Description

To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Omni Standards.

Responsibilities

1. Assist managers in opening and closing.
2. Answer phone calls.
3. Seat guests.
4. Control heavy volume at restaurant entrance.
5. Have knowledge of hotel property.
6. Inform guests about buffets.
7. Attend to and anticipate guests' needs.
8. Familiarize yourself with the menu.
9. Introduce server to guests.
10. Greet guests.
11. Have knowledge of daily specials.
12. Assign guest checks.