Host & Food Runner (WEEKEND AVAILABILITY) (3679)

Bassett Street Brunch Club; Madison (WI); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401(k) Matching

Paid Time Off

Wellness Benefits

Job summary

Bassett Street Brunch Club in Madison, WI is seeking a Host & Food Runner for a hybrid schedule. The role involves greeting guests, managing reservations, and coordinating seating, as well as delivering meals as a Food Runner and assisting teammates.

Weekend availability is preferred. The position offers a competitive hourly rate with tips, plus a benefits package including health, dental, vision, disability insurance, 401(k) with matching, PTO, and wellness perks.

Qualifications

• Great attitude and positive outlook.
• Strong customer service.
• Must have legible handwriting.
• Ability to stand for a long time and move quickly.
• A dedication to teamwork.
• Excellent oral communication skills required.

Responsibilities

• Greet customers as they enter the restaurant, manage reservations or waiting list, provide menus, and lead guests to their seats.
• Answer phone calls and respond to guest questions about the restaurant and menu; assist restaurant staff as needed.
• Deliver food orders from kitchen to tables accurately and promptly as a Food Runner; communicate special requests to kitchen staff.

Skills

Customer service

Teamwork

Oral communication

Attitude

Stamina

Weekend availability

Job description

Job DetailsJob Location: Bassett Street Brunch Club - Madison, WI 53703Position Type: Full-Time/Part-TimeSalary Range: $14.00 - $20.00 HourlyJob Shift: AnyJob Category: Restaurant - Food ServicePosition: Host & Food Runner

Note: This is a hybrid position.

Compensation: With tips, $14-$20/hour

Benefits package including:

• Medical, Dental, Vision, and Disability Insurance with Employer Contribution
• 401(k) Retirement Plan with Employer Match
• Paid Time Off
• Wellness Benefits
• And Much More (Head here for a full list)

About Position:

The hostess or host is responsible for greeting customers as they enter a restaurant, taking their reservation or putting them on a waiting list, giving the guest(s) menus and showing them to their seat. The host may also handle phone calls and customer queries about the restaurant and menu and assist various restaurant staff when necessary. The Food Runner is responsible for delivering food orders from the kitchen to customers’ tables rapidly and accurately. This position is responsible for ensuring each order is prepared to the restaurants and guest’s specifications. The Food Runner is expected to clearly communicate any additional orders or needs the guests may have to cook staff or expeditor (e.g., food allergies). As a hybrid position, you will be trained as and scheduled for both host and food running shifts.

Job Requirements:

• Great attitude and positive outlook
• Strong customer service abilities
• Ability to stand for a long time and move quickly, when necessary
• Dedication to teamwork
• Excellent oral communication skills required
• We are looking for weekend, morning availability--will be able to work 7:45am to 3pm Saturday and Sunday.

Our Promise & Culture:

Food Fight Restaurant Group is an ambitious collection of professionals who are constantly focused on the growth and improvement of our teams. We are a passionate and dedicated group of hospitality leaders looking to work with like-minded professionals who want to grow both their restaurants and their careers, and we mean it. 100% of our executive leadership team started their Food Fight careers in an entry level role. Our focus is to create a collaborative culture for our restaurant leadership and minimize the most common stressors the restaurant industry is known for by:

• Extending freedom and autonomy to our restaurant leaderships teams
• Allowing flexible scheduling that both fits the needs of our managers and fulfills the needs of our restaurants
• Offering continued education opportunities and tuition reimbursement to our managers
• Providing opportunities for advancement and career growth
• Directly supporting the administrative functions of our restaurants

QualificationsJob Requirements:

• Great attitude and positive outlook
• Strong customer service
• Must have legible handwriting
• Ability to stand for a long time and move quickly
• A dedication to teamwork
• Excellent oral communication skills required