Host - Flanker SLC

Flanker LV; Salt Lake City, Northern (UT, KY); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Flanker Kitchen & Sporting Club in Salt Lake City, UT is seeking Hosts to warmly welcome and seat guests, manage reservations and provide accurate wait times.

The ideal candidate has prior hospitality experience, can stand for long periods, and is available for flexible shifts including weekends. Training provided in a dynamic, high-energy setting with guest-centric service.

Qualifications

• Previous host/hospitality experience in a high-volume restaurant/lounge preferred.
• Able to stand, lift and bend for extended periods.
• Flexible schedule including days, evenings, weekends and holidays.
• Excellent guest service and upselling skills.

Responsibilities

• Maintain professional appearance standards as directed in the Employee Handbook.
• Anticipates and accommodates guest needs while providing professional service to ensure guest satisfaction.
• Provide guests with basic food and beverage information including special offerings and displays upselling skills.
• Assign seating considering service standards, staffing levels and kitchen capacity.
• Set up the host stand, review reservations, and maintain cleanliness of the area throughout shift.
• Answer incoming calls and assist guests with questions and reservations.
• Seat reservations promptly at a table pre-set for the party size and hold chairs when seating.

Skills

Hospitality experience

Guest service

Job description

Job Details

Job Location: Flanker SLC - Salt Lake City, UT 84101
Job Category: Restaurant - Food Service
Flanker Kitchen & Sporting Club is looking for Hosts to join our team.

About Us

A revolutionized dining, drinking and entertainment establishment across from Delta Center in Fountain Plaza at The Gateway. Owned and operated by Las Vegas-headquartered Carver Road Hospitality, the complex will feature a restaurant, three bars, 400-square-feet of LED screens, private karaoke and golf simulator rooms, a central nightclub and a cocktail lounge with bowling.
Open seven days a week, the restaurant will serve American bar and grill food favorites along with more eclectic offerings and playfully crafted desserts, all freshly prepared in the full kitchen.

Position Summary

The Host will be responsible for welcoming, greeting and seating guests in a gracious, accommodating, and professional manner, ensuring 100% guest satisfaction. The Host is also responsible for managing reservations and providing accurate wait times for guests without reservations.

Duties and Responsibilities

• Maintain professional appearance standards as directed in the Employee Handbook.
• Anticipates and accommodates needs of the guest while providing professional and exceptional service to ensure guest satisfaction.
• Provide guests with basic food and beverage information including special offerings and displays upselling skills
• Able to assign seating considering service standards, staffing levels and kitchen capacity
• Set up the host stand, review the reservation book, and maintaining general cleanliness and orderliness of the area throughout shift.
• Assist with incoming calls and answering questions from guests and confirm reservations.
• Seat reservations promptly at a table pre-set for the number in the party and hold chairs for guests as often as possible when seating them.
• Protects establishment, guests, and employees by adhering to Department of Health and company sanitation standards.
• Actively takes and processes reservations for guests, special orders, pre-payment information.
• Perform side-work and other opening/closing procedures as directed by management.
• Responsible for making sure all menus are organized and current, taking weekly inventory of menu paper, menu backs and desk stationary
• Reports all breakage, damage of equipment or furniture immediately to management.
• Attends and participates in daily pre-service meetings.
• Updates knowledge by participating in staff training opportunities.
• Portrays a positive and professional attitude.

Our Ideal Candidate

• Previous host/hospitality experience in a high-volume restaurant/lounge preferred.
• Must be able to stand, lift and bend for extended periods of time.
• Must be able to bend and lift to 50 lbs.
• Role may include job duties or tasks requiring repetitive motion.
• Must be able to work and remain focused in a fast-paced and ever-changing environment.
• Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays.

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Carver Road Hospitality reserves the right to make changes to the above job description and all other duties assigned. Nothing herein shall restrict Carver Road Hospitality management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time. We are an equal opportunity employer and value diversity and inclusion.