Host(ess)/Service Assistant

Dewey's Pizza; O'Fallon (IL); On-site; USD 25,000 - 30,000; Full time

Job summary

A local restaurant in O'Fallon is seeking a Service Assistant to welcome guests, assist with menu navigation, and ensure guest satisfaction. You'll play a vital role in creating positive dining experiences through warmth and hospitality. Ideal candidates show urgency, accountability, and a great attitude while working effectively as part of a team.

Responsibilities

• Welcome guests and assist with menu guidance.
• Take food and drink orders accurately.
• Ensure guest satisfaction throughout their visit.

Skills

Urgency

Menu knowledge

Teamwork

Initiative

Positive attitude

Guest anticipation

Accountability

Learning

Sanitation and cleanliness

Job description

Description

Responsibilities

Responsible for welcoming guests to the restaurant, assisting guests by guiding them through the menu, taking food and drink orders, delivering food and drinks, ensuring order accuracy and ensuring guest satisfaction throughout their visit.

How you make people feel

The Service Assistant position takes care of guests with warmth and hospitality. Each interaction, guided by our Purpose and Values, is a positive touchpoint that makes guests feel good that they have selected Dewey’s as their dining option.

Behaviors We Value

• Moves with urgency
• Knows how to shift gears
• Really knows the menu
• Is a great teammate
• Takes initiative
• Has a great attitude
• Asks what’s next
• Anticipates the needs of our guests
• Is “always” learning
• Is accountable, doesn’t make excuses
• Practices excellent sanitation and cleanliness